Hello Christopih,
Our professional Support Team, provide answer in the community besides our customers that also help each other, we also have other options for support that you can find in the following web page:
https://www.nxp.com/support/support:SUPPORTHOME
I would like to let you know that we have 3 different families of the i.MX8, and two of them are still under development, like the i.MX8X, i.MX8QuadMax we strongly suggest that you explain in your tickets which device it is the one that you are working.
we are very happy to help you to got your design a success.
Have a nice day!
Best Regards,
Support Team