Forum timeout

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Forum timeout

3,246 Views
BetoGreen
Contributor III

This space is so frustrating!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

I sign in, spend 10 min composing a post then click to post it and get an error (attached) and the post I just typed disappears. Happens to me every time I spend more than 10min typing?

Someone should look into this. Maybe save the typed message in a cookie on my browser before processing it....

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1 Reply

3,206 Views
Adrian
Community Manager

Hello @BetoGreen

The session remains active for up to 90 min of inactivity, after that the session will expire for security.

When you type a new post/reply the system automatically saves your progress in the case that your session expires.

If the session is expired and you return to your activity in a new post/reply, the system will ask if you want to recover your previous content.

Can you try to validate to don't have active browser blockers, or any other type of development extension, and finally we encourage you to clean your cookies and cache to improve your experience.

 

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