T4240QDS-PB COM PORT OUTPUT NOTHING

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T4240QDS-PB COM PORT OUTPUT NOTHING

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jimzhang1976
Contributor I

I just buy a new T4240QDS-PB, but the com port output nothing while I power it.

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ufedor
NXP Employee
NXP Employee

Please provide photos of:

1) on-board inscriptions and stickers

2) on-board LEDs when the board is powered

Please ensure that you've correctly connected the UART port to a PC.

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jimzhang1976
Contributor I

I forgot to take photo of the on-board inscriptions and stickers. But the order No. is ST88769454. I sure that the connection between the UART and the PC is correct.

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ufedor
NXP Employee
NXP Employee

Please check that the board is powered properly - refer to the T4240 QDS Quick Start Guide, 4.1 Connection Settings, 3. Power Supply.

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jimzhang1976
Contributor I

IMG_0163.JPGIMG_0164.JPGIMG_0165.JPG

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ufedor
NXP Employee
NXP Employee

Three LEDs glowing simultaneously - SLEEP, PASS, FAIL - could indicate that the processor is stuck in reset.

You can disable RESET_REQ handling to check that by selecting SW[5:6]=00.

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jimzhang1976
Contributor I

How to select SW[5:6]=00?

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ufedor
NXP Employee
NXP Employee

Sorry for the typo - SW6[5:6] should be set OFF:OFF

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jimzhang1976
Contributor I

I set the SW6=0X0F and SW5=0XE2,the problem still exist.

I also set the SW5=0X0 and SW6=0X0, the problem is same as above.

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ufedor
NXP Employee
NXP Employee

Please doublecheck settings of all on-board switches referring the SDK Documentation:

Submit Form

If the issue still present I assume that this could be a manufacturing defect and warranty replacement has to be performed.

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jimzhang1976
Contributor I

I can't open the link.

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jimzhang1976
Contributor I

The power is connected as the photos.

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jimzhang1976
Contributor I

IMG_0156.JPGIMG_0157.JPGIMG_0158.JPG

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