tresos Studio 23.0 Activation problem

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tresos Studio 23.0 Activation problem

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ywjack
Contributor III

I downloaded the tresos Studio 23.0 software on the NXP official website. The official website provides an activation code that shows that it can be used until March 30, 2021. However, when I activate, it always prompts that the server cannot be connected. I don't know what caused this. I am using S32K144 MCU

Err:

INFO: Trusted Storage initialization done.
Manual Node-Locked License Activation processing ...
ERROR: Processing response (50019,41200,10246)
Activating NodeLocked License XXXX-XXXX-2960-3980, Number Of Licenses: 1
Status: 4, Creating request

Status: 5, Request created

Status: 6, Context created

Status: 0, Error

ERROR: flxActAppActivationSend (50041,41143,34)
Connection to FlexNet Operations Server failed.
Activating NodeLocked License XXXX-XXXX-2960-3980, Number Of Licenses: 1
Status: 4, Creating request

Status: 5, Request created

Status: 6, Context created

Status: 0, Error

ERROR: flxActAppActivationSend (50041,41143,34)
Connection to FlexNet Operations Server failed.
Activating NodeLocked License XXXX-XXXX-2960-3980, Number Of Licenses: 1
Status: 4, Creating request

Status: 5, Request created

Status: 6, Context created

Status: 0, Error

ERROR: flxActAppActivationSend (50041,41143,34)
Connection to FlexNet Operations Server failed.

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6 返答(返信)

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namnguyenviet
NXP Employee
NXP Employee

Hello,

Another way is you can try with Offline activation. Click to "Create Activation Request", then save the activation request file. Access to https://www.elektrobit.com/support/licensing/ then follow the instruction.

Regards,

Nam

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ywjack
Contributor III

I will try what you said, thank you very much

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hungnguyenphi
NXP Employee
NXP Employee

Dear ywjack,

From the error message, we can see that "Connection to FlexNet Operations Server failed". Then could you please check your internet connection. I still can use the your activation code normally. 

Could you please also share the "Elektrobit Client License Administration" 's version which you are using.

Best regards,

Hung.

 

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ywjack
Contributor III

Hi :hungnguyenphi

The version I use is 1.2.4, I also try to use other versions to activate the phenomenon is the same as shown below

Thank you微信截图_20210104143754.png

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yangyuze
Contributor I

Is your problem solved? I also encountered the same problem, how can I activate it successfully?

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hungnguyenphi
NXP Employee
NXP Employee

Hello ywjack,

I also try to check the activation code with the version 1.2.4 and it still work. Then I am pretty sure that you have some issue with the internet connection. Could you please help to check with your company 's IT.

EB.png

Best regards,

Hung

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