EB Tresos 29.0 Issue

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EB Tresos 29.0 Issue

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caohaitao
Contributor II

I activated EBtresos 29.0 using offline activation, but encountered the following issue: an error occurred with processing response (50019, 41200, 10246). How can I resolve this?After trying many times without success, I had no choice but to use offline activation.

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9 Replies

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petervlna
NXP TechSupport
NXP TechSupport

Hello,

I have just tested new code valid until end of year and activation was sucesfull.

You will find it on your NXP SW account within a day or so.

Best regards,

Peter

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1,842 Views
petervlna
NXP TechSupport
NXP TechSupport

Hello,

I am not sure which steps you take, but here is the activation guide from EB:

Please refer to the chapter:

5.1.3. Activating a single user or evaluation license offline

If you could share more details maybe I can help.

Best regards,

Peter

1,806 Views
caohaitao
Contributor II

@petervlna 

Hi,The activation code I used is B25C-AEBB-4319-BAB1 (valid until 06/30/2026)from the NXP official website . Generating the offline activation file activation.xml displayed a failure.After multiple attempts, the activation.xml file still shows as failed. How can I resolve this? Thank you very much for your help.The software is EB Client License Administrator 1.5.1

I also tried generating an activation request file using my computer, but the activation.xml file generated with my colleague's NXP account still shows as failed.

haihaihai_0-1764835645731.png

Are you Chinese? Can we communicate in Chinese later?

 

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1,791 Views
petervlna
NXP TechSupport
NXP TechSupport

Hello,

Are you Chinese? Can we communicate in Chinese later?

No.

Have a look here. The free license pool seems to depleted:

https://community.nxp.com/t5/S32K/EB-activation-failed/td-p/2252930

Best regards,

Peter

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1,594 Views
caohaitao
Contributor II

Hello, thank you for your response. However, the license on the NXP official website has not been updated as of today. When will the new license be available?

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1,566 Views
petervlna
NXP TechSupport
NXP TechSupport

Hello,

Here is the official answer I have got from flexera admin:

Update is in progress. It's been passed on to the people who have the rights to update it.

For serious development I suggest to buy permanent license from EB. Otherwise you have to wait in this situations for renewal of evaluation licenses.

Best regards,

Peter

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1,403 Views
caohaitao
Contributor II

Hello, I've been waiting for three days, but the activation code still hasn't been updated today. When will the activation code be available?

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petervlna
NXP TechSupport
NXP TechSupport

Hello,
The code is now updated at the NXP SW accounts.

Best regards,

Peter

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1,366 Views
petervlna
NXP TechSupport
NXP TechSupport

Hello,

This is weird. I have notified again admin to update to code.

I will push it.

I have also noticed that there is new EB tresos v 30.

Best regards,

Peter

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