Unable to activation S32 version 3.4

[tmquanten]

Hello,

I had installed S32 design studio version 3.4 a couple of years ago. After switching to a new computer i am trying to install it again. However, when I try to activate the software using the previous license that I had, it threw out an error. Using this troubleshooting step 2, https://community.nxp.com/t5/S32-Design-Studio-Knowledge-Base/Troubleshooting-Activation-fails-with-... i now have a new error. It says Error creating activation handle. (FNP error 50003,71000,10103) and the command prompt says "The licensing service is too old."

How do i get past this error?

[tmquanten]

Hello, the key in the license key tab is the same one that has been generating the errors i listed above. What else should i try?

[alejandro_e]

Hello @tmquanten,

Thanks for the information, I will need to escalate this ticket with another team. You should receive feedback in the next few days with more details.

Regards. 

[ben_chin]

你好，我S32DS 3.4 的激活码有同样的问题，无法激活，提示超过数量，电脑已经重装，旧电脑已经无法找到，也麻烦处理一下。

[alejandro_e]

Hello @ben_chin,

Please open a support ticket so we may be able to help you. 

Enter https://www.nxp.com/ and then click on My NXP Account, then on Support Tickets

alejandro_e_0-1781539914798.png

Thanks.

[alejandro_e]

Hello @tmquanten,

Thanks for reaching out to us. About your problem, when you download the installer from FlexNet you should be able to get a new license key in the License Key tab:

alejandro_e_0-1780352555305.png

You should see something similar to this:

alejandro_e_1-1780352627742.png

Please check if you see a new license number and if you are able to use it.

Thanks.