S32DS ARM v2.2 - Activation Code misassigned to Update 2 by server - Need feature binding reset

[duosahnyu]

Hi Admin,

Thank you for your help in clearing the old license binding — that step is now resolved.

However, I'm still unable to activate my standard S32 Design Studio for ARM v2.2 installation, and I believe I've found the root cause.

The issue now is this:

1.When I first obtained this Activation Code from the NXP website, it was listed as valid for both "S32 Design Studio for ARM v2.2" and "S32 Design Studio for ARM v2.2 Update 2".

2.After entering the code into my v2.2 software and seeing the error "Your Software Activation Code is for another feature", I checked the license page again.

3.The Activation Code now shows it is assigned only to "S32 Design Studio for ARM v2.2 Update 2" — the standard v2.2 is gone. 

This appears to be the same known auto-association bug that multiple users in the community have reported recently. After the first failed activation attempt, the server permanently reassigned the code to the wrong product variant.

What I need:
Please reset the feature binding on the server side for my Activation Code, so that it can be used to activate my standard S32DS for ARM v2.2 installation (not Update 2).

Activation Code: 60CA-0D4F-9A08-3EEB

Thank you very much for your time and help!

[一只小蚂蚁]

我觉得您的分析完全正确，就是激活码与版本不匹配，对应的不是2.2标准版本，导致无法安装，我现在也是一样的问题，

[duosahnyu]

@ jiri_kral,i need help