S32DS 2017R1 license missing

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S32DS 2017R1 license missing

483 次查看
guangwenli
Contributor I

Hi, NXP's colleague:

       Could you help to extend my license code which was already expired?

 

Thanks!

guangwenli_0-1718691531482.png

 

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462 次查看
VaneB
NXP TechSupport
NXP TechSupport

Hi @guangwenli 

try to reenter your activation code if you activated it online or the activation request file "request.xml" for offline. 

 

B.R.

VaneB

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453 次查看
guangwenli
Contributor I

I try to active again, and show message:

software Activation Code error:
CLLReason [errorNo=21, errorString=Error sending an activation request to a remote activation server and processing the resulting response. License cannot be generated, it is already expired. (FNP error 0), flxActMajorErrorNo=0.flxActMinorErrorNo=0, flxActSysErrorNo=0, fxCommErrorNo=0

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447 次查看
VaneB
NXP TechSupport
NXP TechSupport

Hi @guangwenli 

Could you please create a support ticket so, I can assign this situation to the corresponding team? 

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431 次查看
WeoWang
NXP Employee
NXP Employee

Hi Vanessa,

I have the same problem, there is no available activation code now.

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