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License missing

1,599 Views
Lingya
Contributor I

Dears:

I am confused by the problem for few days.
Product:S32 Design Studio fot PA 2017.R1, Version:2.0,Status:License missing;
License key:S32 Design Studio for e200 v2.0
when I try to activate S32, it showed “CLLReason [errorNo=16,errorString=Error creating activation handle.(FNP error 50003,71000,10104),flxActMajorErrorNo=50003,flxActMinorErrorNo=71000,flxActSysErrorNo=10104,flxCommErrorNo=0]”

I tried to reset “flexnet licensing service” but it didn't work.
Could you help me to deal with it?

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4 Replies

830 Views
Yeelight
Contributor I

Hi,Lingya,

I have the problem that same with you now,have you sloved this problems?

Thanks for your sharing, looking forward your reply.

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816 Views
mikedoidge
NXP Employee
NXP Employee

Hello @Yeelight,

I've checked your account on our license server. I see no issues. The license is not expired. Could you please detail the issue? What error message are you receiving?

What version of S32DS are you using? Is it S32DS for Arm or S32DS for Power? Which version of Windows are you using?

What action did you take just before encountering the issue?

Could you share the workspace log file? "C:\Users\<userid>\workspaceS32DS\.metadata\.log"

Best Regards,

Mike

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1,563 Views
mikedoidge
NXP Employee
NXP Employee

Hi @Lingya,

It's possible the trusted storage for the licensing has become corrupted.

You could try the following to reset it:

-> Delete 'C:\ProgramData\FLEXNet'

Best Regards,

Mike

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1,583 Views
jiri_kral
NXP Employee
NXP Employee

Hi, 

did you tried offline activation? 

https://community.nxp.com/t5/S32-Design-Studio-Knowledge-Base/HOWTO-Activate-S32-Design-Studio/ta-p/...

 

Or you can send me activation code via message. I'll look what's wrong. In license system is your license active. 

 

Jiri

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