LIN 1.2 SPECIFICATION Unavailable (Your Attachment not received due to company policy)

[PritiPatil]

Dear Sir/Mam,

Please refer following messages to make point more clear.

I have replied to you reply which i got on my local account about not receiving the specification in zip file.

But i really don't know whether you accept my  reply to that mail(From NINA mam), or you need the request from this freescale account only. So, sorry if you recieve the samme type of request twice.

That's why I am sending the message from this account also.

Please let me know.

Sorry for inconvinience.

Thank you!

----------------------------------

Dear Mam,

I am very much thankful to your reply & help.

But as a company policy, the zip file you attached was removed before this mail will reach me.

I received the text file named "ATT2356893.txt", and it is containing the following lines only- "A MIME attachment of type <application/x-zip-compressed> was removed here by a drop-attachments-by-name filter rule on the host <mis-ironport.incat.com>."

Will you please forward me the link to LIN 1.2 SPECIFICATION, or there is any other way?

Please let me know further details.

Thank you!

Warm Regards,

Priti Patil.

INCAT (A Tata Technologies Company)

INDIA.

-----Original Message-----

From: Freescale Support [mailto:support@freescale.com]

Sent: Monday, December 29, 2008 8:58 PM

To: Priti Patil (TTL)

Subject: RE: Freescale Support SR#: 1-525882076

Dear Priti Patil,

In reply to your Service Request SR 1-525882076:

Thank you for your interest in Freescale Semiconductor products and for the opportunity to serve you.

Attached is the 1.2 for the H12. I hope this is what you were searching for, if not, please let us know more specifics.

Thank you and have a good New Year!

Should you need to contact us with regard to this message, please see the notes below.

Best Regards,

Nina

Technical Support

Freescale Semiconductor

---------------------------------------------------------------------

This message is in reply to the following service request:

SR Number: 1-525882076

Date Opened: 28-Dec-2008 08:33:07 PM

Subject: LIN 1.2 Unavailable

Description:

Dear Sir,

I am unable to find out LIN 1.2 Specification.

I got all others. Please let me know if there is any other way to access the specified Specs.

Thank you!

---------------------------------------------------------------------

[PritiPatil]

Good Morning n Thanks for your reply, Sir.

I followed the suggested steps & gone to the service request.

But it's saying "there is not any attachment for this service request"(Refer the snapshot attached to this mail). But second last mail says there was an attachment which was removed as an company policy.

Please assist me again, wherever I am going wrong.

Thanks.

[CrasyCat]

Hello

In that case you need to send a message to support@freescale.com telling the person taking care of your request you did not get the .zip file.

Make sure to specify the SR number in the email subject

CrasyCat

Message Edited by CrasyCat on 2009-01-07 01:48 PM

[CrasyCat]

Hello

Apparently you did submit a service request for this.

You should be able to retrieve the attachment from our on line support web site.

  - Open an internet explorer window

  - Go to www.freescale.com/TechSupport

  - Click on Manage existing service requests online

  - Log in using your login and password to the Freescale web site (the one you are also

    using to log to the forum).

  - Click on "View or update existing service requests"

  - Click on your SR number (1-525882076 in your case).

  - You should be able to see and download the attachment from there

I hope this helps

CrasyCat