About renewal of the technical support (CWT-PRO) of "CWP-PRO-NL"

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About renewal of the technical support (CWT-PRO) of "CWP-PRO-NL"

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kazuyayamauchi
Contributor II

Our customer has purchased "CWP-PRO-NL".
Also, they revised the contract of CWT-PRO, last year.
They want renewal of the contract of CWT-PRO.

In the following URL, status of CWT-PRO is not "Active" but "Qualification".
Can customer revise the contract of CWT-PRO?

https://www.nxp.com/support/developer-resources/software-development-tools/codewarrior-development-t...


Best Regards,

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alexander_yakov
NXP Employee
NXP Employee

CWP-PRO-NL is license for using CodeWarrior, perpetual (not annual subscription, does not require renewal) and "NL" means "node locked", that is - not "floating".

CWT-PRO is "technical support" subscription for the CodeWarrior, renewal after first year (first year is included in above license)

If your current technical support contract is expired or about to expire, you can order CWT-PRO to prolong it.

The status "Qualification" of the partnumber CWT-PRO - should be ignored.


Have a great day,
Alexander
TIC

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alexander_yakov
NXP Employee
NXP Employee

CWP-PRO-NL is license for using CodeWarrior, perpetual (not annual subscription, does not require renewal) and "NL" means "node locked", that is - not "floating".

CWT-PRO is "technical support" subscription for the CodeWarrior, renewal after first year (first year is included in above license)

If your current technical support contract is expired or about to expire, you can order CWT-PRO to prolong it.

The status "Qualification" of the partnumber CWT-PRO - should be ignored.


Have a great day,
Alexander
TIC

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Note: If this post answers your question, please click the Correct Answer button. Thank you!
-----------------------------------------------------------------------------------------------------------------------

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kazuyayamauchi
Contributor II

Thank you for your reply.

From your reply, my question became clear.

Many Thanks!

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