S32 Design Studio for ARM v2.2

[BSaketh]

I applied for an activation key for S32 Design Studio for Arm 2.2, but the installation failed. Subsequent reinstallations showed that the activation key had already been used. Kindly look into this as soon as possible. Thank you

[pavla_hajna]

Hello Balabhadra Saketh,

The activation process is incorporated into the S32DS installer. Before you proceed to the installation you always need to get an activation code. The activation code is typically sent automatically to your email registered on nxp.com account when you proceed to downloading of S32DS installer.

Kindly check your mailbox.

Or another way - go to  www.nxp.com 

 > My NXP Account > Software Licensing and Support > View accounts > Licensing Lists > Details (for the item you want the license to). Here you can find the activation code for the specific item.

If still the issue please let me know. Thank you. Have a nice day. Best regards

Pavla

[BSaketh]

Hi Pavla,

The license key (activation key) that you have directed me to in your above reply is the same one I used to install the software. The first time I tried it asked for Online/Offline activation. I pressed on Online and installation rolled back giving this pop up

BSaketh_0-1776408699570.png

Upon subsequent attempts for reinstallation, the following message is shown

BSaketh_1-1776408779616.png

CAN YOU PLEASE RESOLVE THIS.

Thanks & Regards,
Balabhadra Saketh

[vacog46021]

It seems that the failed installation used up your activation key for S32 Design Studio for Arm 2.2, which is why it shows as already used when you try to install it again. The best thing to do is to get in touch with NXP support directly and give them your activation information so they can reset or reissue the key. This will help you finish the installation.

[kang3]

请问如何联系NXP客服，我也有这样的问题。