NFC probabilistic ng problem after windows 10 machine wakes up from modern standby mode.

Karyliu · ‎03-17-2022

Hi！

After win10 machine enters modern standby mode and wakes up, NFC will fail probabilistically. Can you help analyze the attachment log, which includes the whole process from pressing the power key (machine black screen) to waking up.

In the device manager, disable / enable the NFC device or restart the machine. The NFC function can be restored.

In addition, is the win10 1809 system equipped with 12.0.4.0 (RS5) driver or 12.0.6.0 (21h2) driver?

The information of the machine with ng problem is as follows，

Platform: Cherry tray (Intel z8305)

System version: win10 enterprise LTSC 1809 17763.1399

NFC chip: npc300

NFC driver version: 12.0.4.0（RS5）

fangfang · ‎03-21-2022

Hello @Karyliu .

Unfortunately, we don't have rights to support this product NPC300. It is a NFC chip using in Mobile application. Specially supported by a mobile team in NXP. Please contact the local distributor or NXP marketing to request for special support.

Have a nice day.

-------------------------------------------------------------------------------
Note:
- If this post answers your question, please click the "Mark Correct" button. Thank you!
- We are following threads for 7 weeks after the last post, later replies are ignored
Please open a new thread and refer to the closed one, if you have a related question at a later point in time.
-----------------------------------------------------------------------------

Karyliu · ‎03-23-2022

Hi fangfang

I see, thank you!

fangfang · ‎03-23-2022

Hello @Karyliu .

You are welcome.

Have a nice day.

-------------------------------------------------------------------------------
Note:
- If this post answers your question, please click the "Mark Correct" button. Thank you!
- We are following threads for 7 weeks after the last post, later replies are ignored
Please open a new thread and refer to the closed one, if you have a related question at a later point in time.
-----------------------------------------------------------------------------