Not able to activate/verify RADAR Toolbox License

[lukaszadrapa]

Hi,

this is a question from customer:

"I have followed the instruction to generate license file via Installation guide but couldn't verify the license.

Host ID: 0431-F19D

Error code when typing switch_spt:
Error using spt31_sim_mex
Error code is -5, and error message is: No such feature exists.

When clicking Verify RADAR Toolbox License:
error message window shows
No valid license file has been found"

Any idea how to solve this?

Thanks,

Lukas

[iulianbulancea]

Hello Lukas,

Can you ask the client to send you the license file he used?

Thanks,

Iulian Bulancea

[iulianbulancea]

Hello Lukas,

Most probably the client has license only for SPT 2.x, and he calls switch_spt, which tries to use SPT 3.1 simulator (default version). To avoid this call switch_spt(20).

If the client wants to use SPT 3.x, please contact @Daniel_Popa.

Thank you,

Iulian Bulancea