Hi Louie,
Good to know that you've solved the problem and sorry for your community experience regarding this problem.
Probably I lost too much times trying to reproduce and investigate the problem on my side before to move it to MQX team.
What is the better way between SR# and community ?
I don't know how all Freescale support teams are working but the same engineers are working on community and SR#.
I don't know if there is a faster way.
May be this depends of the question.
More people have access to community whereas the SR# is dedicated to Freescale support team.
I think the community is working fine for sample question whereas the SR# is may be better for complex question.
For instance if we need to investigate the problem with an example on directly on your project.
This is the better way on our side for tracking issue - if we contact the development team to have info or to report a bug for instance.
Now for critical question I think the better way should be by contacting the support.
You can contact us via live chat too which is very similar and probably better than a call.
Have a look to
Sales and Support|Freescale
Have a great day,
Pascal
Freescale Technical Support
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