GTM Configure Tools license request

[yu_123]

Hi everyone,

I'm trying to apply for a license for the GTM configure tools. When sending the relevant email to complete the process, I encountered a "Delivery incomplete" error from Gmail.

The system shows there was a temporary problem delivering the message, and Gmail will retry for 20 more hours. But I'm worried this might affect the license application progress. Has anyone else faced a similar email delivery issue when applying for this license? How did you resolve it? Any suggestions on what I can do to make sure the email gets through successfully would be really appreciated.

Thanks in advance!

[petervlna]

Hello,

Licenses can be obtained via the https://www.nxp.com/gtmconfigtool website. If you are a new to the website, you will need to create a login account. Both trial and permanent licenses can be generated from there. For a trial license, select the 'Download' button. For the permanent license, select the 'Buy' button. You will be presented with an option to generate a license on the 'License Keys' tab on the Product Download page. Thereafter, you can proceed to 'My Account' and then 'Software Licensing and Support' to maintain your licenses and access updated product downloads.

Actually the above statement is not fully true as I had to go via NXP SW account to the GTM to be able to download the license.

The online request via GTM tool for license is not working for many years, as the email is sent to freescale email address which no longer exists.

Best regards,

Peter

[yu_123]

 @petervlna 
I've already downloaded the GTM configuration tools from the website you mentioned and installed it. But I'm wondering where the license download button you mentioned is. Also, on this interface, there's no display of the license key you referred to, and I can't find it through search either. Do you know what might be causing this?

[petervlna]

Hello,

Try it now.

I was able request add GTM SW to your account.

You should see it now in your NXP account.

Best regards,

Peter

[petervlna]

Hello,

The only reason could be that you do not have access to that SW.

You can try manually find it in product list under NXP Software:

Best regards,

Peter

[yu_123]

@petervlna 

When I download other software from NXP, the process correctly redirects me to the Product List interface as shown in your previous image. However, when I attempt to download the GTM Configure Tools, it does not redirect to that Product List interface. Instead, it redirects to a different interface (as described below/attached).

Thank you for your assistance.
 

Best regards,

[petervlna]

Hello,

Looks like you do not have access to the GTM.

From what email account you would like to get access to GTM folder for license?

I will ask admin to add the right for you.

Best regards,

Peter

[yu_123]

@petervlna 

Thank you for your prompt response and assistance.

I would like to request access to the GTM folder for the license using my email account: 1007546336@qq.com.

Please let me know if any further information is needed from my side to complete this process. I appreciate your help in coordinating with the admin to add the necessary permissions.

Best regards

[petervlna]

Hello,

Unfortunately admin is out of office and I have no info when he will be back.

Could you please rise a request to : flexnet.help@nxp.com

for adding your account to access for GTM download / license access?

Best regards,

Peter

[yu_123]

@petervlna 

Thank you so much for your quick response and willingness to help resolve my GTM access issue—it’s really appreciated!

Best regards

[petervlna]

Hello,

OK, I will inform you once to access is successfully added.

Best regards,

Peter