impossible to download MCUXPRESSO IDE, I arrive in my login page and stop

[patricklemoulec]

I cannot download MCUXPRESSO IDE

[andybeeson]

I believe that this may be an issue with your account -> especially if your account was created before the NXP/Freescale merger. In this case you may need to create a new account (using a different email address), or else request your account to be reset...

can't download lpcxpresso from download page. 

[pavel_sadek]

Alice

I have checked the link for the Win case, all works ok for me using external network connection.

Pavel

[Alice_Yang]

Hi all,

If still have people can't download MCUXpresso, or someone checked this thread that can't

download it , please refer to here :

https://community.nxp.com/docs/DOC-334075 

There will be person help you re-active your account .

BR

Alice

[claudiorisi]

Hi Alice,

I have exactly the same issue with the download as the other guys on this thread. The product download screenshot with the list of software you have above never comes up and i am taken back to my account screen everytime.

I have checked i am logged in correctly.

I have tried two different browsers, IE11 and Firefox 45.6.0.

Can you post a link to the actual download file rather than the download page please?

Thanks

Claudio

Arrow UK

[jorge_plascencia]

Hi Claudio, 

I have reactivated your account can you please test once more using the link below:

http://www.nxp.com/webapp/swlicensing/sso/downloadSoftware.sp?catid=MCUXPRESSO 

Out system deactivates users that have not logged in to the page after 14 months. 

Regards,

[claudiorisi]

This page never comes up. I have copied from your instructions.

[Alice_Yang]

Hi All,

Please use other browsers to have  a try .

I use firefox . There is the same question maybe you can check .

https://community.nxp.com/thread/447608  

[patricklemoulec]

Other brothers same problem

I finally copy IDE from one collegue

Thanks

[claudiorisi]

I told you already I have tried Firefox.

[EmilioBrivio]

The same problem ...login page than my name on the top but asap I change page as you describe step by step the name is not present anymore just only account but in any case following step by step at the end same login page...

Actually I'll use the download made by my colleague same step and all is working ...I'm using windows10..

[jorge_plascencia]

Hi Emilio,

I have gone to your account and I don't see an issue on yours can you please retest with the link below:

http://www.nxp.com/webapp/swlicensing/sso/downloadSoftware.sp?catid=MCUXPRESSO 

Regards,

[Alice_Yang]

Hi Patrick,

Please download it at here :

MCUXpresso IDE|NXP 

And please be sure your network is working well .

If still can't download it , please show the error or copy it from others .

BR

Alice

[patricklemoulec]

Hi Alice,

I have the same problem

I arrive to my login home page and nothing is downloaded

Regards

Patrick

[jorge_plascencia]

Hi Patrick, 

I have reactivated your account can you please test once more using the link below:

http://www.nxp.com/webapp/swlicensing/sso/downloadSoftware.sp?catid=MCUXPRESSO 

Out system deactivates users that have not logged in to the page after 14 months. 

Regards,

[Alice_Yang]

Hi,

After it show the view you shared , please refer to my below screenshots to find the software again.

then it can be download .

Please have a try .

BR

Alice

[patricklemoulec]

Hi Alice,

Unfortunately, after typing download during following step, I comme back again to my login screen!

https://community.nxp.com/servlet/JiveServlet/downloadImage/2-892766-180599/pastedImage_5.png <https://community.nxp.com/servlet/JiveServlet/showImage/2-892766-180599/pastedImage_5.png>

Regards

Patrick