Hi Lee Jones,
I also received your question from the service request, and I already reply you about this question.
If you still enable the mass erase, you can use the JLINK commander with unlock kinetis to unsecure the chip.
But if you disable the mass erase, and secure it, then chip can't be unsecured.
Is your timeout when do unlocking from JLINK?
If yes, it is really a problem, maybe your mass erase bit is really disabled, this situation is secured to the highest level, can't be unsecured.
About security, you can refer to this document:
https://community.nxp.com/servlet/JiveServlet/download/857127-1-396709/Kinetis%20Lock%20issue%20anal...
Besides, please also take care of the nearby RF source, I encouter a customer put the board near to the WIFI source, then the SWCLK and the SWDIO have a 2.4GHz 1.7V voltage, it damaged the SWD port.
About the reset pin, you can try to hold the reset pin low, then unlock the kinetis. If the chip SWD port is not broken, or the chip mass erased is not disabled, it should be unsecured by hold the reset pin low.
Have a great day,
Kerry
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