KDS Update

[pascalschröer]

Hi to all,

I have some truble while updating KDS V 3.000 on MAC OS and Windows 7.

Every time when I update the KDS itself and it's proposed extended updates

I can't start the KDS anymore. Does anyone have have some ideas to this bug?

I'm a bit confused that this issue occurs on MAC OS and W7 in the same way...

Thanks

[ZhangJennie]

Hi

can you please post the screenshot for this problem?

Have a great day,

Zhang Jun

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[pascalschröer]

Hi,

what screenshot shall I post to you? There is nothing to show :smileywink:

After installing all the shown updates, I can't start the KDS anymore.

When I try to start the program, the small KDS loading picture

appears for about one minute. After that it disappears and the

program is closed. I have tried to restart my pc or to reinstall

the KDS but that couldn't fix the problem...

Thanks

[ivadorazinova]

Hello Pascal Schroeer,

please, do you mean this issue Workaround for “Installing Software has encountered a problem” in Eclipse | MCU on Eclipse ?

Have a great day!

Iva

[pascalschröer]

Hi,

no that's not my problem. But today I proposed to open the KDS one more time

and I got this error message in Windows 7:

When I try to open the KDS on MAC OS I get nothing.

Thanks!

[ZhangJennie]

Hi

here is some solutions, can it help?

{Solved} Java was Started but Returned Exit Code=13 in Eclipse-Guide

Have a great day,
Zhang Jun

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Note: If this post answers your question, please click the Correct Answer button. Thank you!
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[ivadorazinova]

Hello Pascal Schroeer,

Thank you for your feedback.

It is important for us to solve your issue and very helpful and quick should be just that screenshot,

which can show us the right way.

We cannot report it as "bug" because we cannot recognize the issue.

Actually we don´t see the problem.

Before KDS updates it works well?

Please, try to clarify us procedure of that.

Best Regards,

Iva