Can't log in and use NXP GUI GUIDER 1.9.0

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Can't log in and use NXP GUI GUIDER 1.9.0

2,918 Views
Loic128
Contributor II

Hello,

When starting NXP GUI GUIDER there is a blocking window that require to log in. When I try to log it ends by displaying an error : "login check failed, please login again" .

So it's impossible to use the software because the log in window is blocking. I am sure my log user name and password are good because I log successully in the nxp website .

Any idea ?

Thanks

5 Replies

1,857 Views
tombuil
Contributor II

I also have allot problems with GUI guider login.

It does not store my credentials.

I have allot timeouts while login, my internet connection is perfect.

It is very frustrating. I hate using GUI guider JUST because of the login **bleep**.

And now also 2 factor auth is mendatory, making my frustration only bigger.

 

Why do we have to login for using this software at all.... I hate it.

0 Kudos
Reply

2,853 Views
Habib_MS
NXP Employee
NXP Employee

Hello @Loic128  and @mark2 ,
The issue was commented to the internal team, and we are working on it. When I have more information, I will, get back to you as soon as possible.
BR
Habib.

0 Kudos
Reply

2,864 Views
Loic128
Contributor II

Update :  now I succeed to login in GUI GUIDER but when I try to create a project it ends with an error message : "Download is failed, please check your network"

So not completely solved ?

0 Kudos
Reply

2,809 Views
Habib_MS
NXP Employee
NXP Employee

Hello @Loic128,

Can you test run the GUI Guider as admin? if this does not solve the problem, can you disable the firewall and try the same?

BR
Habib

0 Kudos
Reply

2,906 Views
mark2
Contributor III

Same problem here.

0 Kudos
Reply
%3CLINGO-SUB%20id%3D%22lingo-sub-2043470%22%20slang%3D%22en-US%22%20mode%3D%22CREATE%22%3ECan't%20log%20in%20and%20use%20%20NXP%20GUI%20GUIDER%201.9.0%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-2043470%22%20slang%3D%22en-US%22%20mode%3D%22CREATE%22%3E%3CP%3E%3CSPAN%3EHello%2C%3C%2FSPAN%3E%3C%2FP%3E%3CP%3E%3CSPAN%3EWhen%20starting%20NXP%20GUI%20GUIDER%20there%20is%20a%20blocking%20window%20that%20require%20to%20log%20in.%20When%20I%20try%20to%20log%20it%20ends%20by%20displaying%20an%20error%20%3A%20%22login%20check%20failed%2C%20please%20login%20again%22%20.%20%3C%2FSPAN%3E%3C%2FP%3E%3CP%3E%3CSPAN%3ESo%20it's%20impossible%20to%20use%20the%20software%20because%20the%20log%20in%20window%20is%20blocking.%20I%20am%20sure%20my%20log%20user%20name%20and%20password%20are%20good%20because%20I%20log%20successully%20in%20the%20nxp%20website%20.%3C%2FSPAN%3E%3C%2FP%3E%3CP%3E%3CSPAN%3EAny%20idea%20%3F%3C%2FSPAN%3E%3C%2FP%3E%3CP%3E%3CSPAN%3EThanks%3C%2FSPAN%3E%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-2164163%22%20slang%3D%22en-US%22%20mode%3D%22CREATE%22%20translate%3D%22no%22%3ERe%3A%20Can't%20log%20in%20and%20use%20%20NXP%20GUI%20GUIDER%201.9.0%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-2164163%22%20slang%3D%22en-US%22%20mode%3D%22CREATE%22%3E%3CP%3EI%20also%20have%20allot%20problems%20with%20GUI%20guider%20login.%3C%2FP%3E%3CP%3EIt%20does%20not%20store%20my%20credentials.%3C%2FP%3E%3CP%3EI%20have%20allot%20timeouts%20while%20login%2C%20my%20internet%20connection%20is%20perfect.%3C%2FP%3E%3CP%3EIt%20is%20very%20frustrating.%20I%20hate%20using%20GUI%20guider%20JUST%20because%20of%20the%20login%20**bleep**.%3C%2FP%3E%3CP%3EAnd%20now%20also%202%20factor%20auth%20is%20mendatory%2C%20making%20my%20frustration%20only%20bigger.%3C%2FP%3E%3CBR%20%2F%3E%3CP%3EWhy%20do%20we%20have%20to%20login%20for%20using%20this%20software%20at%20all....%20I%20hate%20it.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-2046658%22%20slang%3D%22en-US%22%20mode%3D%22CREATE%22%20translate%3D%22no%22%3ERe%3A%20Can't%20log%20in%20and%20use%20%20NXP%20GUI%20GUIDER%201.9.0%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-2046658%22%20slang%3D%22en-US%22%20mode%3D%22CREATE%22%3E%3CP%3EHello%26nbsp%3B%3CA%20href%3D%22https%3A%2F%2Fcommunity.nxp.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F246806%22%20target%3D%22_blank%22%3E%40Loic128%3C%2FA%3E%2C%3C%2FP%3E%0A%3CP%3ECan%20you%20test%20run%20the%20GUI%20Guider%20as%20admin%3F%20if%20this%20does%20not%20solve%20the%20problem%2C%20can%20you%20disable%20the%20firewall%20and%20try%20the%20same%3F%3C%2FP%3E%0A%3CP%3EBR%3CBR%20%2F%3EHabib%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-2044808%22%20slang%3D%22en-US%22%20mode%3D%22CREATE%22%20translate%3D%22no%22%3ERe%3A%20Can't%20log%20in%20and%20use%20%20NXP%20GUI%20GUIDER%201.9.0%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-2044808%22%20slang%3D%22en-US%22%20mode%3D%22CREATE%22%3E%3CP%3EHello%20%3CA%20href%3D%22https%3A%2F%2Fcommunity.nxp.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F246806%22%20target%3D%22_blank%22%3E%40Loic128%3C%2FA%3E%26nbsp%3B%20and%20%3CA%20href%3D%22https%3A%2F%2Fcommunity.nxp.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F75544%22%20target%3D%22_blank%22%3E%40mark2%3C%2FA%3E%26nbsp%3B%2C%3CBR%20%2F%3EThe%20issue%20was%20commented%20to%20the%20internal%20team%2C%20and%20we%20are%20working%20on%20it.%20When%20I%20have%20more%20information%2C%20I%20will%2C%20get%20back%20to%20you%20as%20soon%20as%20possible.%3CBR%20%2F%3EBR%3CBR%20%2F%3EHabib.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-2044554%22%20slang%3D%22en-US%22%20mode%3D%22CREATE%22%20translate%3D%22no%22%3ERe%3A%20Can't%20log%20in%20and%20use%20%20NXP%20GUI%20GUIDER%201.9.0%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-2044554%22%20slang%3D%22en-US%22%20mode%3D%22CREATE%22%3E%3CP%3EUpdate%20%3A%26nbsp%3B%20now%20I%20succeed%20to%20login%20in%20GUI%20GUIDER%20but%20when%20I%20try%20to%20create%20a%20project%20it%20ends%20with%20an%20error%20message%20%3A%20%22Download%20is%20failed%2C%20please%20check%20your%20network%22%3C%2FP%3E%3CP%3ESo%20not%20completely%20solved%20%3F%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-2043519%22%20slang%3D%22en-US%22%20mode%3D%22CREATE%22%20translate%3D%22no%22%3ERe%3A%20Can't%20log%20in%20and%20use%20%20NXP%20GUI%20GUIDER%201.9.0%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-2043519%22%20slang%3D%22en-US%22%20mode%3D%22CREATE%22%3E%3CP%3ESame%20problem%20here.%3C%2FP%3E%3C%2FLINGO-BODY%3E