CW7 56800/E - External cristal does not work

[Dittmar]

Hi,
I've got a problem with the setting of the external cristal in a CodeWarrior-project (7.0) for 56800/E Hybrid Controllers. I'm using the Freescale development board MC56F8323EVM with processor expert. I programmed a application with a timer interrupt (1ms). A counter counts until 250 and then it changes a GPIO-Pin -> blinking LED. Anyway, if I set the Clock source to On-chip relaxations oscillator and afterwards try to debug the project, it behaves normaly. When I set the Clock source to External crystal and try to debug the project, it does'nt stop on entry point and the LED does'nt blink anymore!?

Regards
Dittmar L.

Alban Edit: Product Name must appear in subject line.

Message Edited by Alban on 2007-03-20 11:40 AM

[trytohelp]

Hi,

Your account is not lost and not deleted.

I changed the email to the new one you sent me yesterday.

I'm not get your previous email asking me to not change the email address.

No there are 2 contact for your name. one for each email address.

I will fix it.

Keep you informed.

Pascal

[trytohelp]

Hi,

I change your account.

All SRs will appears under your email address xxxxx.xxxx@arcor.de.

Sorry for this disaggrement.

Let me know what is the status of this issue.

Please don't answer me via the forum.

I will send you an email and reply me using this email.

Pascal

[trytohelp]

Hi,

If you will not received feedback via the forum, I suggest you to log your request to the Freescale CRM system.

Please use Freescale on line support web page.
- Go to following URL: http://www.freescale.com/TechSupport
- Click on Submit a Service Request. You will come to a login page.
- You can submit your request through the web from there.

Pascal

[Dittmar]

Hi,

I chose to ask this question to the Forum, because I did not get an answer from the Freescale CRM on this question...

Dittmar

Message Edited by Dittmar on 2007-04-0409:26 AM

[trytohelp]

Hi,

Do you have a Service Request number ?

Pascal

[Dittmar]

Hi,

the SR-number is 1-343465331.

Best regards
Dittmar

[trytohelp]

Hi,

Thanks for the info.

I checked in data base CRM.

It appears that the engineer sent you an email the 3rd April.

Did you received it ?

Else can you provide me your email address ?

Regards

Pascal

[Dittmar]

Hi Pascal,

I received the email, but it did'nt help me, because I'm using the Processor Expert and the example that the engineer mentioned is working without the Processor Expert... and I'm not so confirm to read a Linker command file.

My email adress is Dittmar.Lange@eu.wackergroup.com

Regards
Dittmar

Message Edited by Dittmar on 2007-04-1009:34 AM

[trytohelp]

Hi,

Thanks for the details.

I will change the email address in the CRM system and send your feedback to my colleague Scott Mauer.

You will receive an answer asap.

When we sent an email (answer to a customer), the SR is placed in Customer Reply Period.

If we don't receive feedback from the customer side, the issue was answered on our side and the SR is automatically closed after 7 days.

In all case the feedback you received doesn't answer your problem, reply to the email sent with your comments.

Automatically the SR will be re-opened.

Pascal 

[Dittmar]

Hi Pascal,

many thanks - you destroyed my Freescale account! Until yesterday I had several Service Requests and two different CodeWarrior Licences. Today my account is empty, except for the request I send today and the Licence, that I registered yesterday!

Could you to reverse this, PLEASE!

Regards
Dittmar Lange

Message Edited by Dittmar on 2007-04-1108:32 AM

Message Edited by Dittmar on 2007-04-1108:33 AM

[Dittmar]

Hi Pascal,

please do'nt change the email adress in the CRM system! I'm using the arcor-email adress very often.

Regards
Dittmar

[Alban]

Hello Dittmar,

To avoid receiving SPAM and abuse from other like minded people, please do not post your email address in the Forum.
You can send it via Private Message though.

To do so, click on the screen name of the person you want to send a message to.
Then click on send this user a private message.
NOTE: this opens a pop-up window with the forum messenger. Make sure that pop-ups from forums.freescale.com are authorized.

You can consult actions on your Service Request and see the message which was sent to you on the 3rd April by the Freescale Agent at the following link. (if it was sent properly by the Agent).
View/Update Existing Service Request

Pascal,
Note that you can have the email address from the Service Request itself in the Contact.

Kind Regards,
Alban.