S32k1xx RTM 4.0.1 installation Error

[rj3010]

I have being trying to install the plugin S32K1xx Develpoment package and S32SDK S32K1XX RTM v4.0.1 in S32 Design Studio v3.5 but always getting the below error.

Here is the error details:

An error occurred while installing the items
session context was:(profile=DefaultProfile, phase=org.eclipse.equinox.internal.p2.engine.phases.Install, operand=null --> [R]com.nxp.s32ds.s32k1.sdk.s32k1xx_4.0.1.win32.win32.x86_64 1.0.0.202010271245, action=com.nxp.s32ds.ext.rcp.p2.core.actions.InstallAction).
Error
Error unzipping C:\NXP\S32DS.3.5\eclipse\p2\org.eclipse.equinox.p2.core\cache\binary\com.nxp.s32ds.s32k1.sdk.s32k1xx_4.0.1.win32.win32.x86_64_1.0.0.202010271245: invalid entry size (expected 0 but got 6975327 bytes) 

Also when I completed this installation I was not able to see any of the development packages, so i added offline packages. But still this error is not 

[rj3010]

Hi @VaneB ,

I did see these post it says to use a offline installer. I'm using that offline packages only since the sdk was not available during the start only. I was able to install the S32DSK1xx Development package using the offline package but not the RTM 4.0.1 is there any compatibility issue with RTM 4.0.1 and s32DS v3.5 since the same RTM v4.0.1.

Also i have not updated the S32DS v3.5 its the base version i can see there are 12 updates to it i have not installed that

[rj3010 · Accepted solution]

So finally I have found that there are alot of restrictions on my company laptop which restrict alot of installation even thought the S32DS installer says its installed everthing properly.

So the solution was to i had to update the S32DS using offline method which also had error but worked after few work around onto our firewall. Also this RTM 4.0.1 is not going to work in S32DS V3.5 because moving forward RTD will be used, so this RTM will not be supported and update for V3.5. Got the RTD V2.0.0 working and now moving forward into the project.

[VaneB]

Hi @rj3010 

Could you please share your installation details? In the meantime, please install any S32 Design Studio for S32 Platform 3.5 Update from version 4 onwards. 

[rj3010]

Tried to update the S32 DS using the Install New software Option but there also i'm getting error as below. 

Tried installing Update 2 ,3 and 6 all are failing the same way.

After the error the installation in terminated. 

I want to install S32k1xx RTM and few SDK regarding Function Safety ISO26262 which are only supported for v3.5.

[VaneB]

Hi @rj3010 

As S32DS is having problems downloading some items, it looks to have a connection problem with some update sites. A possible cause of this situation could be a firewall issue or also could be caused by your company's IT/Network policy. Please help us contact your local IT to verify if this is the reason for this situation.

[rj3010]

Yes , i contacted my IT team for this also and they are saying they do not see any block for nxp site they have even added few nxp websites that we found in the error log. My IT team told that if you NXP team can give a list of sites that needs to be bypassed they can do that for me. 

But yes i can loop in my IT team and get this sorted can you tell me the process of doing that, do i need to create a ticket for that. 

[VaneB]

Hi @rj3010 

I am attaching an image of the available software sites that reach the content for S32DS 3.5.

[rj3010]

Yes, i have all the sites added here in the list 

Here is the list i have added in the Available software list.

Now when i open the extension and update page the error log shows that the files cannot be accessed. As shown below.

Also when i try to open the site on the web browser it shows that page not found 404 for almost all the websites giving error. So when i tell that IT team to unblock they suggest to check if the site is accessible from browser which it does like it open a page.

Here is the example of 2 site i tried to access externally,

So when they check it opens a page so they cannot figure it what is getting blocked.

[VaneB]

Hi @rj3010 

Sorry for all the problems, noting that you are facing several problems with the installation of packages, I can recommend working on the newest versions of the SDKs in the S32DS v3.4. Another thing you can try is to uninstall S32DS 3.5 and try installing the corresponding packages again.

[rj3010]

I have S32DS v3.4 and the SDK there are working fine, but the problem is the project i'm upgrading is for ISO26262 and the SDK for that are only compatible with V3.5. I tried adding them to the v3.4 but it gives error and is not visible. So i have no other option than to try and get V3.5 working so that the team can work using th SDK for function safety. 

I have also tried to uninstall and install the V3.5 several time i have told my IT to give me full access for the installation process  still there is blocking and the SDK are never downloaded. I have to somehow get it working. 

[VaneB]

Hi @rj3010 

Which Package are you trying to install? Let me know so I can test it from my side.

[VaneB]

Hi @rj3010 

Similar situations have been discussed in several threads, try the workarounds provided in the links I am attaching, and if the problem persists let me know. 

• 'Installing software' has encountered a problem.
• S32K DS update problem
• Extensions and Updates not working correctly

B.R.

VaneB