MCUXpresso IDE v11.7.0 has some problem.

[Sanghwan_Nam]

Thank you for read my question.

I installed a new version of MCUXpresso IDE.
When opening for the first time, the following error message appeared.

Can I prevent this message from appearing?
I need help.

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An internal error occurred during: "Identifying available software packages updates".
C:\Users\shnam\mcuxpresso\softwarePackage\XG9J2KOK.PPT (지정된 파일을 찾을 수 없습니다)

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[Sanghwan_Nam]

Thank you for your guide for me.

I proceeded according to your opinion.
But it doesn't seem to improve.

I will resend the log file of the current status.
Maybe reinstalling it will fix the problem?

Please review.
thank you

[lpcxpresso_supp]

Please send us the logs and we'll take a look. Obtain the logs by going to Help => MCUXpresso IDE Save Info for Support.

Regards,
MCUXpresso IDE Support

[Sanghwan_Nam]

Thank you for reply.

I check the logs as you mentioned.

Please review at attach.

Regards,

[lpcxpresso_supp]

In the last log you sent, a "docx" is referred. Note that the IDE downloads only XMLs inside that folder - not docx/ppt/pdf files. Please send us those files for inspection.

Do you have access from you computer to the URL I provided in my previous reply?

Regards,
MCUXpresso IDE Support

[lpcxpresso_supp]

Thank you. The IDE downloads inside folder [1] some XMLs - see link [2]. They are used by the MCU-Link firmware updater. However, according to the logs you provided, PPTs and PDFs are found there, making the IDE unable to parse those files as valid XMLs. Not sure how those files ended-up there but I recommend you delete all files from folder [1] and restart the IDE. Please let us know what happens.

Regards,
MCUXpresso IDE Support

[1] C:\Users\shnam\mcuxpresso\softwarePackage

[2] https://mcuxpresso.nxp.com/staticdata/mcuxide/software_packages_index.xml