Hello support,
I am dealing with the issue of communication error withing usb hid bridge between application and fw.
By using your windows application with original fw loaded onto dongle, I am facing an issue with USB stack I believe.
As a result, the fw needs to restart since it gets stuck, while from application side, it fails to connect.
How to reproduce the issue:
Open the application and try reading something. Close the application and wait for ~15 seconds. Open the application again. Read a tag and again close the application. Again, wait for ~15 seconds, and LPC will be stuck. Run the application again and it will not be able to communicate (failed 2 retries during NCI connect). From this point onward, it will never work until the FW is reset.
Best regards,
Stevie