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Missing FXOS8700CQ on eval board(s)

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Missing FXOS8700CQ on eval board(s)

‎09-26-2023 03:25 PM
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stefanct
Contributor III

I have received my MIMXRT1024-EVK yesterday and I have noticed that the accelerometer chip (u26) is completely missing (additionally to some of the respective passives). Apparently, this did not happen the first time: https://community.nxp.com/t5/i-MX-RT/ecompass-cm7-sample-project-cannot-see-FXOS8700-on-MIMXRT1170/m...

Did I miss something or does NXP actually ship them like that without any notification or hint on the product's page?

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‎09-27-2023 02:07 PM
385 Views
EdwinHz
NXP TechSupport
NXP TechSupport

Hi @stefanct,

I'm sorry that you are experiencing this issue with your EVK. I recommend you to seek for warranty assistance directly from the distributor you got the EVK from. In case you got it directly from NXP, please contact us through the following link: https://www.nxp.com/support/sample-and-buy/buy-from-nxp/returns-and-warranty-information:WTBUY_DTD_R...

Once again, I apologize for the inconvenience.

BR,
Edwin.

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