Processor Expert license error for PE_Basic beans56800 was not found or is not valid

[lorenzoneffari]

Dear Sirs, I'm using Codewarrior 7.3 in Windows7; when I launch Codewarrior I receive the error showed in the attached file.

I've just generate a new license because I've changed my computer; the old license in my old computer (win XP) worked well.

Thank for help.

Kind regards

[marek_neuzil · Accepted solution]

Hello,

You can try to contact Sales & Support directly. You can use phone or Live Chat, see the page Sales and Support|NXP​

Or you can verify the status of your service request, see the  Sales and Support|NXP​ page, View existing tickets links.

Best Regards,

Marek Neuzil

[marek_neuzil]

Hello,

The error says that your license is not valid. The license can be limited for a computer, time period and so on. It depend on the version of license you have purchased. If you have purchased (obtained) a new license and the license is invalid contact the provider of the license (e.g. create a service request on the NXP website, call the NXP support).

Best Regards,

Marek Neuzil

[lorenzoneffari]

Hello.

I've created a service request on NXP website

(Case:00078998:ref:_00D20NBgb._500571D9uAK:ref

Opened on: 6/8/2016) , but I didn't receive any answer.

My license is valid on my old computer and I've used it for many years; the

problem is the new generated one for the new computer.

It seems that the online license generator doesn't work for Codewarrior 7.3.

Is it so?

Thank you.

Kind regards.

Lika Electronic Srl

Lorenzo NEFFARI | Technical Dept.

2016-06-14 14:25 GMT+02:00 marek_neuzil <admin@community.freescale.com>:

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Processor Expert license error for PE_Basic beans56800 was not found or is

not valid

reply from Marek Neuzil

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in CodeWarrior Licensing - View the full discussion

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