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Poombavai
Contributor I

What is the customer engagement platform are you using 

 

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LinaHou
NXP TechSupport
NXP TechSupport
Thanks for your mail.
 
Would you pls advise me which kind of the engagement platform?
 
Normally, from our online support side, customer just needs to create a ticket from :
 
 
Our engineer will reply to him via the email to support his request.
we don't login in any customer's webpage to answer his questions.
 
Pls contact me if I have misunderstandings.
 
Thank you and have a nice day.
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