Problem Downloading SDK

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Problem Downloading SDK

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amrtaha
Contributor I

I used Kinetis Expert to build an SDK for the KL34Z64, but the download is pending approval for several hours now. How long should it take the download to be approved? Am I doing something wrong?

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ivadorazinova
NXP Employee
NXP Employee

Hello Amr Taha

yes - I exactly know what do you mean.

I´m checking the information with Development Team and let you know.

Thank you for your patience.

Kind Regards,

Iva

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florian_mayer
Contributor II

Hello Iva,

it seems I have the same problem with an SDK for MK64FX512VLQ12 built via the SDK Builder: after having accepted the click-through license agreement, I get redirected to the same page I came from (the 'Software Vault') but no download was started.

Please let me know ASAP when the problem is fixed because I need to calculate the ressource usage for our project in order to make a design-in decision.

Many thanks,

Florian

P.S.: maybe, you could even just send me a version of the SDK for  MK64FX512VLQ12 directly (including FreeRTOS and Ethernet).

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ivadorazinova
NXP Employee
NXP Employee

Hi Florian,

Thank you for your feedback.

Please, be patience, and wait. This is approval process.

It should not take more then 1 day.

How long do you wait?

Thank you,

Iva

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florian_mayer
Contributor II

Hello Iva,

thanks for your fast reply. That was the missing piece - I thought there was an error with the web-page.

I didn't wait at all. Just tried the download immediately after the zip file was produced into the Software Vault. It is still a little confusing, that after having accepted the license term, the download button becomes available even there is still an ongoing approval process.

However, I will wait :smileyhappy:

Thanks,

Florian

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ivadorazinova
NXP Employee
NXP Employee

Hi Florian Mayer​ and Amr Taha​,

please do you solve the issue with downloading KSDK or still wait for approving?

Thank you for your feedback.

Best Regards,
Iva

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amrtaha
Contributor I

I got the approval and downloaded the sdk

On Mar 4, 2016 11:21 AM, "ivadorazinova" <admin@community.freescale.com>

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ivadorazinova
NXP Employee
NXP Employee

Hi Florian,

yes, this is not obvious behavior.  Please, can you take a picture of the issue and post it here?

Many thanks for your contribution.

Best Regards,

Iva

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Alice_Yang
NXP TechSupport
NXP TechSupport

Hello Amr,

Could you please take a screenshot about your process , then we can check whether you do something wrong.

BR

Alice

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