Installation of FreeMASTER Lite 1.2 has been rolled back

[GanesanGuru]

Hi team,

I've trying to install FreeMASTER Lite 1.2 in Ubuntu 20.04 in Intel i5, yet after entering the password obtained from web it automatically rolls back and thsu instalation is cancelled. Why is it so & how to rectify that?!

[iulian_stan]

Hi @GanesanGuru,

Are there any logs you could share (the installer saves them in "FreeMASTER Lite 1.2\_FreeMASTER_Lite_installation\Logs" folder) ? Or it fails without printing any logs ?

[GanesanGuru]

Hi @iulian_stan 

the log has been attached as follows:

[iulian_stan]

Unfortunately, this is error is thrown by the JVM while invoking the licensing library (libcll_app_libFNP.so):

Command.run(): java:stdout [# A fatal error has been detected by the Java Runtime Environment:]
Command.run(): java:stdout [#]
Command.run(): java:stdout [#  SIGSEGV (0xb) at pc=0x00007fc9b7aecfd2, pid=11037, tid=11046]
Command.run(): java:stdout [#]
Command.run(): java:stdout [# JRE version: Java(TM) SE Runtime Environment (17.0.6+9) (build 17.0.6+9-LTS-190)]
Command.run(): java:stdout [# Java VM: Java HotSpot(TM) 64-Bit Server VM (17.0.6+9-LTS-190, mixed mode, sharing, tiered, compressed oops, compressed class ptrs, g1 gc, linux-amd64)]
Command.run(): java:stdout [# Problematic frame:]
Command.run(): java:stdout [# C  [libcll_app_libFNP.so+0x854fd2]]

so far we had one single similar case and could not reproduce it on our side using same software setup (Linux & Java versions).

Unfortunately, in this case I can recommend running FreeMASTER Lite in a virtual machine.

[GanesanGuru]

Hi @iulian_stan ,

As your suggestion - "Unfortunately, in this case I can recommend running FreeMASTER Lite in a virtual machine" - can you elaborate those in futher? As I already have already installed these in my machine! 

Output of java -version:
java version "17.0.6" 2023-01-17 LTS
Java(TM) SE Runtime Environment (build 17.0.6+9-LTS-190)
Java HotSpot(TM) 64-Bit Server VM (build 17.0.6+9-LTS-190, mixed mode, sharing)

[iulian_stan]

What I mean is that you can run a "guest" VM (not JVM) on your "host" using a hypervisor (le.g. VirtualBox).
Inside that VM you can install FreeMASTER Lite.