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s32 design studio installation problem

Question asked by marco belli on Feb 10, 2017

I'm trying to install design studio, but after inserting the activation ID it fail and unroll the installation

I think the activation ID is correct.

I attached the installation log to the email.

 

this is the firest error in the log:

Install Uninstaller:      S32 Design Studio for ARM v1.3(Install All Uninstaller Components)
                          Status: ERROR
                          Additional Notes: ERROR - Error writing LaunchAnywhere components (Access Denied)

 

and:

==== License activation log start: ====
  Exception in thread "main" java.lang.NullPointerException
 at com.freescale.license.cll.CLL.cllListActivatedFeatures(Native Method)
 at com.freescale.license.cll.CLL.listActivatedFeatures(CLL.java:143)
 at com.freescale.license.cli.cmd.InstallActivation.execute(InstallActivation.java:66)
 at com.freescale.license.cli.CLI.execute(CLI.java:61)
 at com.freescale.license.cli.CLI.main(CLI.java:27)

==== License activation log end. ====
==== License list start: ====
  CLLReason [errorNo=10, errorString=Error executing test checkout for feature Activated, version 1.1, product S32DS-IDE-ARM_v1.1. (FNP error -157), flxActMajorErrorNo=0, flxActMinorErrorNo=0, flxActSysErrorNo=0, flxCommErrorNo=-157]

==== License list end. ====
XMLScriptWriter: No Installation Objects were skipped
8. final log file name=C:\NXP\S32DS_ARM_v1.3\_S32 Design Studio for ARM v1.3_installation\Logs\S32_Design_Studio_for_ARM_v1.3_Install_02_10_2017_14_40_14.log

 

any idea?

Original Attachment has been moved to: S32_Design_Studio_for_ARM_v1.3_Install_02_10_2017_14_40_14.log.zip

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