Hello, @quanquan
Sorry for the delay.
We received the new activation codes, now you may try checking the new activation code from your product download page, it should have been updated.
Let me know if it helps.
Hello, @quanquan
Thank you for the question.
We have noticed this issue, and is now addressing it internally, we will update the results as soon as possible when got replies.
Due to new year holiday, the process would be a little slower, sorry for your inconvenience.