Not able to download MCUXpresso IDE if account is inactive

25 项奖励

As a heads-up: several uses reported a problems with downloading the MCUXpresso IDE setup/installer program.

If pressing the 'Download' button, you might come back to the login screen (to log into your NXP user account):

The likely reason for this is that your NXP account needs re-activation. You should see a link to open a SR (Service Request) which you could use.

Otherwise post a comment here so your account can be re-activated.

I hope this helps,

Erich

mikenewton · ‎02-06-2018

Hi,

Attempting to download MCUXpresso SDK - getting

You have been redirected to this page because your ID is INACTIVE in Flexera. Please Activate your account to proceed.

If you believe you have reached this page in error, please contact NXP^® Technical Support.

The Tech support link took me back to the home page. I am able to login and view my account. Please re-activate my account.

Thanks

jorge_plascencia · ‎02-06-2018

HI Hctaws,

Your account has been reactivated, try the link below and see if you do have access:

http://www.nxp.com/webapp/swlicensing/sso/downloadSoftware.sp?catid=MCUXPRESSO

Regards,

jorge_plascencia · ‎02-06-2018

HI Aron,

Your account has been reactivated, try the link below and see if you do have access:

http://www.nxp.com/webapp/swlicensing/sso/downloadSoftware.sp?catid=MCUXPRESSO

Regards,

jorge_plascencia · ‎02-06-2018

Hi Enrique,

Your account has been reactivated, try the link below and see if you do have access:

http://www.nxp.com/webapp/swlicensing/sso/downloadSoftware.sp?catid=MCUXPRESSO

Regards,

jorge_plascencia · ‎02-06-2018

HI Roman,

Your account has been reactivated, try the link below and see if you do have access:

http://www.nxp.com/webapp/swlicensing/sso/downloadSoftware.sp?catid=MCUXPRESSO

Regards,

jorge_plascencia · ‎02-06-2018

Hi Noam,

Your account has been reactivated, try the link below and see if you do have access:

http://www.nxp.com/webapp/swlicensing/sso/downloadSoftware.sp?catid=MCUXPRESSO

Regards,

jorge_plascencia · ‎02-06-2018

Hi Allan,

Your account is active and with no issues can you please let me know what is the error you get?

Regards,

mikenewton · ‎02-07-2018

Hi,

Many thanks, this is now working again - for reference the error was the

same as a few others -

You have been redirected to this page because your ID is INACTIVE in
Flexera. Please Activate your account to proceed.
If you believe you have reached this page in error, please
contactNXP^® Technical Support
<https://community.nxp.com/external-link.jspa?url=http%3A%2F%2Fwww.nxp.com%2Fwebapp%2Fsps%2Fsite%2Fhomepage.jsp%3Fcode%3DSUPPORTHOME>.

Thanks again for the prompt response.

Mike

alex323qp · ‎02-10-2018

Hi, my account appears inactive as well, could please re-activate it?

Thanks,

A.

egonc · ‎02-12-2018

Hi I have the same problem. Could you please reactivate my account?

Thanks,

Egon

jorge_plascencia · ‎02-12-2018

HI Mike,

Your account has been reactivated, try the link below and see if you do have access:

http://www.nxp.com/webapp/swlicensing/sso/downloadSoftware.sp?catid=MCUXPRESSO

Regards,

jorge_plascencia · ‎02-12-2018

HI Egon,

Your account has been reactivated, try the link below and see if you do have access:

http://www.nxp.com/webapp/swlicensing/sso/downloadSoftware.sp?catid=MCUXPRESSO

Regards,

jorge_plascencia · ‎02-12-2018

Hi Alexander,

Your account has been reactivated, try the link below and see if you do have access:

http://www.nxp.com/webapp/swlicensing/sso/downloadSoftware.sp?catid=MCUXPRESSO

Regards,

edwinrim · ‎02-20-2018

Hi,

My account needs to be reactivated.

Edwin

jorge_plascencia · ‎02-22-2018

Hi Edwinrim,

Your account has been reactivated, try the link below and see if you do have access:

http://www.nxp.com/webapp/swlicensing/sso/downloadSoftware.sp?catid=MCUXPRESSO

Regards,

odcardenasp · ‎02-24-2018

Please, can you reactive my account?

Thanks.

jorge_plascencia · ‎02-26-2018

Hi Oscar,

Your account is active and has no issues, can you let me know what is the error you get please

Regards,

dbh625 · ‎03-01-2018

hi,

abviously, this is a internal issue with NXP, I can login with my account, and in account web page, I couldn't seen a account activation link or some what. And, nxp confirmed this is an known issue, why you guys don't try to fix it? make every body here to leave a message for a activation ?

of-course, PLEASE make my account activtied! thanks!

jinlonghe · ‎03-02-2018

Hi,

My account needs to be reactivated too.

thanks

Jinlong

leguan · ‎03-05-2018

Hello,

My account should be re-activated.

Thanks,

Le

jeetendrasingh · ‎03-06-2018

Hi,

Same problem "your ID is INACTIVE in Flexera"

Could you please re-activate my account.

Thanks in advance,

Jeetendra

jorge_plascencia · ‎03-06-2018

Hi Binghoo,

Your account has been reactivated, try the link below and see if you do have access:

http://www.nxp.com/webapp/swlicensing/sso/downloadSoftware.sp?catid=MCUXPRESSO

Regards,

jorge_plascencia · ‎03-06-2018

HI Jinlong,

Your account has been reactivated, try the link below and see if you do have access:

http://www.nxp.com/webapp/swlicensing/sso/downloadSoftware.sp?catid=MCUXPRESSO

Regards,

jorge_plascencia · ‎03-06-2018

Hi Le Guan,

Your account has been reactivated, try the link below and see if you do have access:

http://www.nxp.com/webapp/swlicensing/sso/downloadSoftware.sp?catid=MCUXPRESSO

Regards,

jorge_plascencia · ‎03-06-2018

HI Jeetendra,

Your account has been reactivated, try the link below and see if you do have access:

http://www.nxp.com/webapp/swlicensing/sso/downloadSoftware.sp?catid=MCUXPRESSO

Regards,

geovarghese · ‎03-07-2018

Hi ,

Same problem "your ID is INACTIVE in Flexera"

Could you please re-activate my account.

Regards,

Geo

jorge_plascencia · ‎03-07-2018

Hi Geo,

Your account has been reactivated, try the link below and see if you do have access:

http://www.nxp.com/webapp/swlicensing/sso/downloadSoftware.sp?catid=MCUXPRESSO

Regards,

shidj01 · ‎03-14-2018

Hi,

I am experiencing problems downloading the S32DS IDE.
Please re-activate my account as well.

Thanks!

jorge_plascencia · ‎03-15-2018

HI 登坚施

Your account has been reactivated, try the link below and see if you do have access:

http://www.nxp.com/webapp/swlicensing/sso/downloadSoftware.sp?catid=MCUXPRESSO

Regards,

masayoshiyasuno · ‎03-15-2018

Hello,

I have same account problem downloading MCUXpresso. Please reactivate my account.

Thanks.

jorge_plascencia · ‎03-16-2018

Hi Masayoshi,

Your account has been reactivated, try the link below and see if you do have access:

http://www.nxp.com/webapp/swlicensing/sso/downloadSoftware.sp?catid=MCUXPRESSO

Regards,

rastislavgalia · ‎03-21-2018

Plase, reactivate my account as well, thank you

jorge_plascencia · ‎03-21-2018

Hi Rastislav,

Your account has been reactivated, try the link below and see if you do have access:

http://www.nxp.com/webapp/swlicensing/sso/downloadSoftware.sp?catid=MCUXPRESSO

Regards,

rrus · ‎03-30-2018

Hello,

Please activate my account too.

Thanks in Advance.

Ravindra

susun · ‎04-01-2018

Please re-activate me as well, Thanks!

jorge_plascencia · ‎04-02-2018

Hi Ravindra,

Your account has been reactivated, try the link below and see if you do have access:

http://www.nxp.com/webapp/swlicensing/sso/downloadSoftware.sp?catid=MCUXPRESSO

Regards,

jorge_plascencia · ‎04-02-2018

Hi Su,

Your account has been reactivated, try the link below and see if you do have access:

http://www.nxp.com/webapp/swlicensing/sso/downloadSoftware.sp?catid=MCUXPRESSO

Regards,

alinassar1 · ‎04-02-2018

Would you please reactivate my account?

thank you very much in advance.

lucacecchi · ‎04-03-2018

Hello, I have got the very same issue, would you please re-activate my account as well?

Thanks in advance.

jorge_plascencia · ‎04-03-2018

Hi Luca,

Your account is active and with no issues, can you let me know what is the error message you get please.

Regards,

jorge_plascencia · ‎04-03-2018

Hi Ali,

I can't seem to find your account in the system what is the file that you are trying to download? and what is the error message you get?

Regards,

alinassar1 · ‎04-03-2018

Hello Jorge,

I try to download the MCUXPRESSO IDE by pressing on the "download" button as in the following image:

but I get the following error message:

I don"t know what is flexera!!

thank you very much.

Ali

jorge_plascencia · ‎04-04-2018

Hi Ali,

can you give me the email address that you are using to access nxp.com please.

Regards,

alinassar1 · ‎04-04-2018

Hello Jorge, I use alinassar@gmail.com ( for my personal projects).

However, i have another account at work: anassar@m2s.ca,

Thanks.

Ali

On Wed, Apr 4, 2018, 11:32 AM jorge_plascencia <admin@community.nxp.com>

jorge_plascencia · ‎04-04-2018

Hi Ali,

Try now, I have made a change on your account and it should work now.

Regards,

raymondwhite · ‎04-04-2018

Please re-activate my account, thanks!

alinassar1 · ‎04-04-2018

Hello Jorge,

Yes that worked.

Thank you very much for your fast and efficient help.

have a good day.

Ali

graynomad · ‎04-05-2018

Can you please activate my account?

Rob

jorge_plascencia · ‎04-05-2018

Hi Rob,

Your account has been reactivated, try the link below and see if you do have access:

http://www.nxp.com/webapp/swlicensing/sso/downloadSoftware.sp?catid=MCUXPRESSO

Regards,

jorge_plascencia · ‎04-05-2018

Hi Raymond,

Your account has been reactivated, try the link below and see if you do have access:

http://www.nxp.com/webapp/swlicensing/sso/downloadSoftware.sp?catid=MCUXPRESSO

Regards,

Not able to download MCUXpresso IDE if account is inactive

Not able to download MCUXpresso IDE if account is inactive

Not able to download MCUXpresso IDE if account is inactive

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