lpc4330 does not appear in Device Manager when connecting through USB

Discussion created by lpcware Employee on Jun 15, 2016
Latest reply on Jun 18, 2016 by lpcware
Content originally posted in LPCWare by mkasouza on Sun Apr 10 19:45:46 MST 2016
I just received a new LPC4330-Xplorer and am trying to verify the peripherals by following the instructions in the Quick Start Guide.

I connected the USB1 port on the LPC4330 to my computer (Windows 7, 64bit).
The LPC4330 is powered (LEDs turn on), but does not appear in the Device Manager so I'm unable to install the VCOM drivers. What could be causing this issue?

I confirmed that the USB cable is fine, and have also tried on a 64-bit windows 8 machine with same results