QN908xDK board won't connect with BLE dongle

[andrew_ha]

Hello, My BLE device shows up on my connectivity QTool but when I scan for devices, it cannot find the board. I followed section 7 of the quick start guide of UM11097, but it does not seem to be able to find the remote device.

[nxf56274]

Hi,

Do you press the button to start the board's advertise? 

You can also use our IOT tool box to detect if the board is advertising. 

Have a great day,
TIC

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[andrew_ha · Accepted solution]

Hello,

This was not the dk board's issue per say. The connectivity Qtool whitelisted the mac address of the dk board and that is why i could not find the dk board on the device panel to connect. By not whitelisting the mac address, I was able to find the dk board with no problem.

Thank you for your suggestion to try the IoT toolbox. I had eliminated that it was not a problem with my board by playing with the IoT toolbox.

Andrew Ha