Hello Matej,
We understand and agree with what you are saying. Certainly lower nominal RPM would work better.
The question was more about whether existing settings could be modified in any way, such as would having a longer period for PWM by reducing the frequency from 24Khz to 10Khz be better for slow speed?
Another possibility we have been considering for long was would integration based commutation logic work better than just back-emf detection logic at low speeds?