Hello monali
To submit your case into the new system, please follow below steps:
1) Go to http://www.nxp.com/support/sales-and-support:SUPPORTHOME.
2) On the bottom of the page under Submit New Issues, click Hardware & Software.
3) Register with your business email to access NXP technical online support.
4) A verification email will be sent to your account. Click the link embedded in that email to verify your access.
5) On the NXP online support page, select Contact Support from the top menu and click “submit a new case” to start the process.
Best Regards
Fiona Kuang
Technical Information & Commercial Support
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