Hello,
I am running into an error when attempting to run the manufacturing tool on my laptop. The dialog box that appears indicates that there is a runtime error in the Microsoft Visual C++ Runtime Library.
This error appears regardless of what version of the manufacturing tool I am using. I have tried running version 1.6.2.032 and version 1.6.2.042. I initially tried uninstalling and reinstalling the Microsoft Visual C++ 2008 Redistributable (Runtime Libraries) but the error still appears. I then downloaded the source files for MfgTool version 1.6.2.048. Initially I was having the same problem as above when running the tool in Debug. I was able to make a change so that now the program loads, but when I select the Options menu and the Configuration… menu item and the MfgTool-Configuration window appears I select the USB Ports tab. An unhandled exception then occurs indicating exception at 0x76ee15de in MfgTool.exe:0xC0000005: Access violation reading location 0x00000024.
I have traced the issue down to the following code in the UsbController.cpp file that makes a call to DeviceIoControl:
success = DeviceIoControl(hController, IOCTL_USB_GET_ROOT_HUB_NAME,
&unicodeName, sizeof(unicodeName), &unicodeName,
sizeof(unicodeName), &bytesReturned, NULL);
The first three times that this function is called it seems to work fine, and the unicodeName structure contains what appear to be valid values. A value of 1 is also returned, but the fourth time this is called DeviceIoControl returns a value of 0, and the unicodeName structure appears to contain garbage. A
call to GetLastError returns a value of 1. According to Windows system error code documentation an error code of 1 is ERROR_INVALID_FUNCTION. From my understanding this is due to using a CTL_CODE that is not supported in the driver. The description of the driver being called is: USB-IF xHCI USB Host Controller. I don’t see this as an installed device driver on my laptop when looking at device manager. The laptop I have is a DELL Latitude E6530.
Has anyone experienced this problem before? The manufacturing tool works on all of the other laptops here in the building, but I am the only
one I know of with a latptop this new.
Thanks,
Kevin
Please try to disable all USB3 ports on the host computer.
i am having the same visual C++ runtime error with my machine (dell E6530) running both 11.11.00 and 12.05.00 on windows 7 Pro. simply disabling the USB3.0 drivers did nothing to change my problem. i have tried to update my machine's BIOS, but that was also unsuccessful. any ideas?
Yuri,
Thank you for your suggestion. It did not completely fix the problem. Apparently there is some kind of controller device driver on my new laptop called "USB-IF xHCI USB Host Controller". Even if I disable all USB device drivers on my laptop this controller driver is still running. I added code to the MfgTool to avoid enumerating this controller and everything is now working after disabling all of the USB 3.0 device drivers.
Thanks,
Kevin
You can try running git.bfuser.eu Git - marex/mxsldr.git/summary if you're using Linux ;-)
Marek,
Thank you for the suggestion, but we are using Windows Embedded Compact 7. Do you have a similar link, like the one above, for Windows Embedded?
Thanks,
Kevin
This is a tool that's supposed to be run on the HOST machine. And as much as I'd love to help you, the answer is no -- to some extent.
The tool is written using libusb-1.0 in pure C and that's about it. And you can simply install libusb on windows, no problem. Then just recompile the tool and you can use it (I believe).