88W8997 module command timeout issue (interface PCIE+UART, Host: iMX8MQ) - reopen

yao_feng · ‎03-11-2024

The FW crashed issue is still exist in Generic_PCIE-WLAN-UART-BT-8997-LNX_6_6_3-IMX8-16.92.21.p119.2-16.92.21.p119.2-MM6X16437.P3-GPL.

follow previous case:

https://community.nxp.com/t5/Wireless-Connectivity/88W8997-module-command-timeout-issue-interface-PC...

and reopen by this case.

@ArthurC
@Christine_Li
88W8997

Christine_Li

Hi, @ArthurC

Thanks for your quick reply.

I met this lib dependency (libnewt0.52), please help also to provide.

dpkg: dependency problems prevent configuration of networkmanager-nmtui:
 networkmanager-nmtui depends on libnewt0.52 (>= 0.52.21); however:
  Package libnewt0.52 is not installed.

dpkg: error processing package networkmanager-nmtui (--install):
 dependency problems - leaving unconfigured
Setting up networkmanager-src (1.36.2-r0) ...
Setting up networkmanager-wifi (1.36.2-r0) ...

Thanks

Christine.

ArthurC

Hello @Christine_Li,

Yes, in very first, we install the packages by ourselve including the dependencies.

If there is any other packages missed and needed to install.

Please let me know.

Thank you

Christine_Li

Hi, @ArthurC

Thanks for your reply.

Are you using the prebuilt Image downloaded from our website or from the yocto you build by yourself?

Because when I try to install these networkmanager deb file, it reminds me conflict with connman.

And after I remove connman, there are still some dependency libs are needed:

root@imx8mqevk:~# dpkg --install networkmanager_1.36.2-r0_arm64.deb
(Reading database ... 65783 files and directories currently installed.)
Preparing to unpack networkmanager_1.36.2-r0_arm64.deb ...
Unpacking networkmanager (1.36.2-r0) ...
dpkg: dependency problems prevent configuration of networkmanager:
 networkmanager depends on libndp (>= 1.8); however:
  Package libndp is not installed.
 networkmanager depends on nspr (>= 4.29); however:
  Package nspr is not installed.
 networkmanager depends on nss (>= 3.74); however:
  Package nss is not installed.

dpkg: error processing package networkmanager (--install):
 dependency problems - leaving unconfigured
Errors were encountered while processing:
 networkmanager

Have you installed these dependency libs manually before install networkmanager debs?

Best regards,

Christine.

ArthurC

Hello @Christine_Li,

Please install following packages to make feature workable:

networkmanager_1.36.2-r0_arm64.deb
networkmanager-dev_1.36.2-r0_arm64.deb
networkmanager-nmcli_1.36.2-r0_arm64.deb
networkmanager-nmtui_1.36.2-r0_arm64.deb
networkmanager-wifi_1.36.2-r0_arm64.deb
networkmanager-src_1.36.2-r0_arm64.deb
networkmanager-dbg_1.36.2-r0_arm64.deb
networkmanager-bash-completion_1.36.2-r0_arm64.deb
networkmanager-locale-zh-cn_1.36.2-r0_arm64.deb
networkmanager-locale-zh-hk_1.36.2-r0_arm64.deb
networkmanager-locale-zh-tw_1.36.2-r0_arm64.deb
networkmanager-locale-en-ca_1.36.2-r0_arm64.deb
networkmanager-locale-en-gb_1.36.2-r0_arm64.deb
networkmanager-doc_1.36.2-r0_arm64.deb

Thank you

Christine_Li

Hi, @ArthurC

Can you please help to provide the exact .deb file name which you used?

Best regards,

Christine.

ArthurC

Hello @Christine_Li,

Please use the version, Linux 5.15.71_2.2.0.

Thank you

Christine_Li

Hi, @ArthurC

Thanks for your quick reply.

We have Linux 5.15.71_2.2.2, Linux 5.15.71_2.2.1 and Linux 5.15.71_2.2.0 prebuilt image versions on our website.

Please share the exact version of the 8MQ pre-built image that you have flashed to avoid any discrepancy.

Thanks,

Christine.

ArthurC

Hello @Christine_Li,

Please use command "dkpg install" to install the network manager package in official prebuild image.

And then nmcli will be working.

Please use the prebuilt image "imx-image-full-imx8mqevk.wic" to test.

Thank you.

Christine_Li

Hi， @ArthurC

We checked the zip file shared by the customer, it only contains .deb files, we need an executable nmcli binary which we can directly copy to 8MQ and use. Can you please share it to us?

Also, We have Linux 5.15.71_2.2.2, Linux 5.15.71_2.2.1 and Linux 5.15.71_2.2.0 prebuilt image versions on our website. Please share the exact version of the 8MQ pre-built image that you have flashed to avoid any discrepancy.

Christine_Li

Hi, @ArthurC

Thanks for your reply.

Sure, We will use the given nmcli to have a try on our local side.

Best regards,

Christine.

ArthurC

Hello @Christine_Li,

We are using (standalone prebuilt image + your yocto build nmcli binary) to test.

But our EVK's PMIC (pfuse100) is unexpected broken during the test procedure.

Probably it was purchased for long time ago. It can't boot anymore.

So we can't provide the results for you.

The yocto build nmcli binary is as attached.

Please help to use it to check.

Thank you

Christine_Li

Hi, @ArthurC

Thanks for your quick reply.

1. If you have complete BSP(i.MX8MQ-EVK prebuilt image + nmcli package) then please provide us the full BSP image.

2. If you are using the (standalone prebuilt image + your yocto build nmcli binary) then please provide us the nmcli binary to install in our i.MX8MQ-EVK and also provide the steps which you followed to install the nmcli binary in our i.MX8MQ-EVK.

Best regards,

Christine.

ArthurC

Hello @Christine_Li ,

We use nmcli.

Installed by ourselves.

Christine_Li

Hi, @ArthurC

Thanks for your feedback.

I know you mentioned that you are using nmcli on your 8MQ board. And also you mentioned same issue can be reproduced on our 8MQ-EVK + our prebuilt image.

Can you please help to confirm on our 8MQ-EVK + our pre-built image what did you use?

nmcli or wpa_supplicant ?

Best regards,

Christine.

ArthurC

Hello @Christine_Li,

Yes, will provide the setup flow to you based on EVK later.

Actually, there are a lots of unexpect risks during shipping the product to you.

So dealing with issue based on EVK will be better.

Thank you for your help.

Will provide to you next Thursday.

Christine_Li

Hi, @ArthurC

I know you mentioned that you are using nmcli on your 8MQ board. And also you mentioned same issue can be reproduced on our 8MQ-EVK + our prebuilt image.

Can you please help to confirm on our 8MQ-EVK + our pre-built image what did you use?

nmcli or wpa_supplicant ?

We are still trying to reproduce on our locally. Thanks for your understanding.

Best regards,

Christine.

Christine_Li

Hi, @ArthurC

I am so sorry, I am from TIC wireless connectivity team. According to our company's policy, I am only allowed to provide online support for mass market customers. So I am not allowed to have a business trip to your office.

So please help to prepare the board and send to us so that we can capture requested logs and move forward. We have tried one week to try to reproduce, but unfortunately we could not reproduce locally right now. So we sincerely ask for your help. Please understand us. Without your help and the logs, we stuck here, could not move forward.

Best regards,

Christine.

ArthurC

Hello @Christine_Li,

Have you got any chance to prepare the test environment(your Image / some test script) on the board?

-> No, I need to deal with lots of other work assigned by Tony.

Have you sent out the board to me?

-> No, because there are lots progresses needed to follow in GIGABYTE.

Please let me know the status of delivery so that I can track where it is.

Could you have a business trip to our office to capture the logs locally without product sending?

Christine_Li

Hi, @ArthurC

Have you got any chance to prepare the test environment(your Image / some test script) on the board?

Have you sent out the board to me?

Please let me know the status of delivery so that I can track where it is.

Best regards,

Christine.

Christine_Li

Hi, @ArthurC

Thank you for the feedback.

I saw your supervisor has approved to send us one of your board.

Have you got any chance to prepare the test environment(your Image / some test script) on the board? Please help to sync the test steps with your previous test and make sure we can reproduce on this board with less operations.

Please let me know when can you send out and share me the delivery number so that we can track further.

Thanks for your efforts and corporations.

Best regards,

Christine.

ArthurC

Hello @Christine_Li ,

Can you please help to get the answers of the below queries?

1. Is DUT BT is mater or slave?

-> Master.

2. Is DUT BT is source or sink?

-> Source.

3. Which BT reference device(remote BT headset) are you using for the test?

-> FiiO BTR3

https://www.fiio.com/btr3K