Fresh installed S32DS 3.5 does not start - not supported 16-bit application

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Fresh installed S32DS 3.5 does not start - not supported 16-bit application

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DenisT1980
Contributor III

I have installed the Version 3.5 from file S32DS.3.5_b220726_win32.x86_64.exe

Start the application via  s32ds.bat does not working. The fault message with title " not supported 16-bit application" is shown.

The version 3.4 is working correctly.

What could be the cause?

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Mehul_Patel_NXP
NXP Employee
NXP Employee

Hi, @DenisT1980 
It looks like that an installation process done without admin/privileged rights

Please make sure you have administrator privileges and run S32DS installation with "run as admin" and reinstall.

Please follow the guide:
https://www.nxp.com/webapp/Download?colCode=S32DSIG 


Please let us know if any further issue.

Thank you.

Kind regards,
-Mehul Patel

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Mehul_Patel_NXP
NXP Employee
NXP Employee

Hi, @DenisT1980 , 

 

Please make sure that you follow the steps correctly as mentioned in this guide. 

https://www.nxp.com/webapp/sps/download/preDownload.jsp?render=true

 

Also, please check if your computer OS or 64bit or x86 platform? 

Please let us know the configuration of your PC. i.e Windows version, and 64bit or x86. 

 

Thank you. Best regards. 

-Mehul Patel 

 

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DenisT1980
Contributor III

There is no file under this link.

My Windows version is Windows 10 Pro 64-bit

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Mehul_Patel_NXP
NXP Employee
NXP Employee

Hi, @DenisT1980 , 

Sorry may be glitch while copying the link: 

 

Please check the link again with  login into your your NXP account. : 

https://www.nxp.com/webapp/Download?colCode=S32DSIG

 

 

And, also rather trying with the .exe file for installation, please can you choose installer method: 

 

Mehul_Patel_NXP_0-1699905170487.png

Please let us know the update on the issue. 

Thank you. Best regards. 

- Mehul Patel

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DenisT1980
Contributor III

The .exe file I mentioned is Windows installer. I do not found any other.

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Mehul_Patel_NXP
NXP Employee
NXP Employee

Hi, @DenisT1980 , 

 

Please can you share S32DS installation log:

 

C:\NXP\S32DS.3.5\_S32 Design Studio for S32 Platform 3.5_installation\Logs (or wherever your installation directory is located) 

 

Thank you. Best regards. 

-Mehul Patel

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DenisT1980
Contributor III

Thank you for answer. Here is the log.

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Mehul_Patel_NXP
NXP Employee
NXP Employee

Hi, @DenisT1980 
It looks like that an installation process done without admin/privileged rights

Please make sure you have administrator privileges and run S32DS installation with "run as admin" and reinstall.

Please follow the guide:
https://www.nxp.com/webapp/Download?colCode=S32DSIG 


Please let us know if any further issue.

Thank you.

Kind regards,
-Mehul Patel

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