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Error creating an activation request as a signed XML document.(FNP error 50006,41013,19810)

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Error creating an activation request as a signed XML document.(FNP error 50006,41013,19810)

‎12-11-2022 07:33 PM
585 Views
yyyyyheng
Contributor I

Failed to use offline activation

"Error creating an activation request as a signed XML document.(FNP error 50006,41013,19810)"

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2 Replies

‎06-26-2023 08:38 PM
397 Views
fengwang1
Contributor I

I have the same problem, S32 Design Studio version v.3.5, Ubuntu 20.04, here is my installation log file:

 

__________________________________________________________________________

Mon Jun 26 07:20:52 CST 2023

Free Memory: 13795 kB
Total Memory: 29696 kB

java.class.path:
/tmp/install.dir.8919/InstallerData
/tmp/install.dir.8919/InstallerData/installer.zip

ZGUtil.CLASS_PATH:
/tmp/install.dir.8919/InstallerData
/tmp/install.dir.8919/InstallerData/installer.zip

sun.boot.class.path:
<none specified>

java.ext.dirs:
<none specified>

java.version == 11.0.11 (Java 1)
java.vm.name == OpenJDK 64-Bit Server VM
java.vm.vendor == AdoptOpenJDK
java.vm.version == 11.0.11+9
java.vm.specification.name == Java Virtual Machine Specification
java.vm.specification.vendor == Oracle Corporation
java.vm.specification.version == 11
java.specification.name == Java Platform API Specification
java.specification.vendor == Oracle Corporation
java.specification.version == 11
java.vendor == AdoptOpenJDK
java.vendor.url == https://adoptopenjdk.net/
java.class.version == 55.0
java.library.path == /usr/java/packages/lib:/usr/lib64:/lib64:/lib:/usr/lib
java.compiler == null
java.home == /tmp/install.dir.8919/Linux/resource/jre
java.io.tmpdir == /tmp
os.name == Linux
os.arch == amd64
os.version == 5.13.0-37-generic
path.separator == :
file.separator == /
file.encoding == UTF-8
user.name == fengwang
user.home == /home/fengwang
user.dir == /tmp/install.dir.8919
user.language == en
user.region == null
__________________________________________________________________________

Installed Feature(s) S32DSF of S32 Design Studio for S32 Platform 3.5

Install Begin: JUNE 26, 2023 6:24:45 PM CST
Install End: JUNE 26, 2023 7:20:43 PM CST

Installed by InstallAnywhere 21.0 Premier Build 6581


User Interactions
-----------------


#Choose Install Location
#-----------------------
USER_INSTALL_DIR=/home/fengwang/NXP/S32DS.3.5

#Choose Link Folder
#------------------
USER_SHORTCUTS=/home/fengwang/Desktop/NXP S32 Design Studio/S32 Design Studio for S32 Platform 3.5

Summary
-------

Installation: Unsuccessful.

54 Successes
4 Warnings
1 NonFatalErrors
1 FatalErrors

Action Notes:

None

Install Log Detail:

Check Disk Space: /home/fengwang/NXP/S32DS.3.5
Status: SUCCESSFUL
Additional Notes: NOTE - Required Disk Space:3,603,066,357 Bytes Free Disk Space:895,634,272,256 Bytes



Check Disk Space: /home/fengwang/NXP/S32DS.3.5
Status: SUCCESSFUL
Additional Notes: NOTE - Required Disk Space:3,603,066,357 Bytes Free Disk Space:895,634,272,256 Bytes




Check Disk Space: /home/fengwang/NXP/S32DS.3.5
Status: SUCCESSFUL
Additional Notes: NOTE - Required Disk Space:3,603,066,357 Bytes Free Disk Space:895,634,292,736 Bytes

Install Directory: /home/fengwang/NXP/S32DS.3.5/jre
Status: SUCCESSFUL

Install JRE: /home/fengwang/NXP/S32DS.3.5/jre
Status: SUCCESSFUL

Install Directory: /tmp/027125.tmp/
Status: SUCCESSFUL
Additional Notes: NOTE - Directory already existed

Execute Command: sudo -v
Status: SUCCESSFUL

Execute Command: getconf LONG_BIT
Status: SUCCESSFUL


Install File: /tmp/027125.tmp/cll/i86/clljni.dll
Status: SUCCESSFUL

Install File: /tmp/027125.tmp/cll/i86/cllSvrUtility.exe
Status: SUCCESSFUL

Install File: /tmp/027125.tmp/cll/i86/cllSvrUtility.exe.manifest
Status: SUCCESSFUL

Install File: /tmp/027125.tmp/cll/i86/cll_app.dll
Status: SUCCESSFUL

Install File: /tmp/027125.tmp/cll/i86/cll_app_libFNP.dll
Status: SUCCESSFUL

Install File: /tmp/027125.tmp/cll/i86/cll_svr.dll
Status: SUCCESSFUL

Install File: /tmp/027125.tmp/cll/i86/cll_svr_libFNP.dll
Status: SUCCESSFUL

Install File: /tmp/027125.tmp/cll/i86/FnpCommsSoap.dll
Status: SUCCESSFUL

Install File: /tmp/027125.tmp/cll/i86/FNP_Act_Installer.dll
Status: SUCCESSFUL

Install File: /tmp/027125.tmp/cll/x64/clljni.dll
Status: SUCCESSFUL

Install File: /tmp/027125.tmp/cll/x64/cll_app.dll
Status: SUCCESSFUL

Install File: /tmp/027125.tmp/cll/x64/cll_app_libFNP.dll
Status: SUCCESSFUL

Install File: /tmp/027125.tmp/cll/x64/cll_svr.dll
Status: SUCCESSFUL

Install File: /tmp/027125.tmp/cll/x64/cll_svr_libFNP.dll
Status: SUCCESSFUL

Install File: /tmp/027125.tmp/cll/x64/FnpCommsSoap.dll
Status: SUCCESSFUL

Install File: /tmp/027125.tmp/cll/x64/FnpCommsSoap.so
Status: SUCCESSFUL

Install File: /tmp/027125.tmp/cll/x64/FNP_Act_Installer.dll
Status: SUCCESSFUL

Install File: /tmp/027125.tmp/cll/x64/libclljni.so
Status: SUCCESSFUL

Install File: /tmp/027125.tmp/cll/x64/libcll_app.so
Status: SUCCESSFUL

Install File: /tmp/027125.tmp/cll/x64/libcll_app_libFNP.so
Status: SUCCESSFUL

Install File: /tmp/027125.tmp/cll/x64/libcll_svr.so
Status: SUCCESSFUL

Install File: /tmp/027125.tmp/cll/x64/libcll_svr_libFNP.so
Status: SUCCESSFUL

Install File: /tmp/027125.tmp/FNPLicensingService/FNPLicensingService
Status: SUCCESSFUL

Install File: /tmp/027125.tmp/install_fnp.sh
Status: SUCCESSFUL

Install File: /tmp/027125.tmp/license.jar
Status: SUCCESSFUL

Expand Archive: /tmp/027125.tmp/Activation.zip
Status: SUCCESSFUL

Execute Script/Batch file: Linux Init CLL
Status: SUCCESSFUL


Execute Command: /home/fengwang/NXP/S32DS.3.5/jre/bin/java "-Djava.library.path=/tmp/027125.tmp/cll/x64" -jar "/tmp/027125.tmp/license.jar" verify -feature Activated -version 3.5 -prod SW32_S32DS_3.5
Status: SUCCESSFUL

Execute Command: /home/fengwang/NXP/S32DS.3.5/jre/bin/java "-Djava.library.path=/tmp/027125.tmp/cll/x64" -jar "/tmp/027125.tmp/license.jar" run -feature Activated -version 3.5 -prod SW32_S32DS_3.5
Status: SUCCESSFUL


Execute Command: /home/fengwang/NXP/S32DS.3.5/jre/bin/java "-Djava.library.path=/tmp/027125.tmp/cll/x64" -jar "/tmp/027125.tmp/license.jar" list
Status: SUCCESSFUL


Execute Command: /home/fengwang/NXP/S32DS.3.5/jre/bin/java "-Djava.library.path=/tmp/027125.tmp/cll/x64" -jar "/tmp/027125.tmp/license.jar" printFlexVersion
Status: SUCCESSFUL


Install Uninstaller: S32 Design Studio for S32 Platform 3.5(Install All Uninstaller Components)
Status: SUCCESSFUL

Install Uninstaller: S32 Design Studio for S32 Platform 3.5(Install All Uninstaller Components)
Status: ERROR
Additional Notes: ERROR - Error writing LaunchAnywhere components (Access Denied)

Uninstall Folder: /tmp/027125.tmp/cll/x64
Status: WARNING
Additional Notes: WARNING - The path does not exist

Uninstall Folder: /tmp/027125.tmp/cll/i86
Status: WARNING
Additional Notes: WARNING - The path does not exist

Uninstall Folder: /tmp/027125.tmp/cll
Status: WARNING
Additional Notes: WARNING - The path does not exist

Uninstall Folder: /tmp/027125.tmp/FNPLicensingService
Status: WARNING
Additional Notes: WARNING - The path does not exist

Uninstall Folder: /home/fengwang/NXP/S32DS.3.5/jre
Status: SUCCESSFUL


Status: SUCCESSFUL

Delete File: Source:s32ds.sh
Status: SUCCESSFUL
Additional Notes: NOTE - Source file s32ds.sh does not exist.

Delete File: Source:Welcome.txt
Status: SUCCESSFUL
Additional Notes: NOTE - Source file Welcome.txt does not exist.

Error occurred while installing the following Action, hence rolling back the installation....!


Action Name: Trigger Rollback Action
Action Description: Trigger Rollback Action


Error Details as below:


This action rolls back the Installation.
====================STDERR ENTRIES==================

__________________________________________________________________________

InstallAnywhere 2021
Version: 21.0
__________________________________________________________________________

Mon Jun 26 06:24:44 CST 2023

Free Memory: 11430 kB
Total Memory: 16384 kB

No Arguments

java.class.path:
/tmp/install.dir.8919/InstallerData
/tmp/install.dir.8919/InstallerData/installer.zip

ZGUtil.CLASS_PATH:
/tmp/install.dir.8919/InstallerData
/tmp/install.dir.8919/InstallerData/installer.zip

sun.boot.class.path:
<none specified>

java.ext.dirs:
<none specified>

java.version == 11.0.11 (Java 1)
java.vm.name == OpenJDK 64-Bit Server VM
java.vm.vendor == AdoptOpenJDK
java.vm.version == 11.0.11+9
java.vm.specification.name == Java Virtual Machine Specification
java.vm.specification.vendor == Oracle Corporation
java.vm.specification.version == 11
java.specification.name == Java Platform API Specification
java.specification.vendor == Oracle Corporation
java.specification.version == 11
java.vendor == AdoptOpenJDK
java.vendor.url == https://adoptopenjdk.net/
java.class.version == 55.0
java.library.path == /usr/java/packages/lib:/usr/lib64:/lib64:/lib:/usr/lib
java.compiler == null
java.home == /tmp/install.dir.8919/Linux/resource/jre
java.io.tmpdir == /tmp
os.name == Linux
os.arch == amd64
os.version == 5.13.0-37-generic
path.separator == :
file.separator == /
file.encoding == UTF-8
user.name == fengwang
user.home == /home/fengwang
user.dir == /tmp/install.dir.8919
user.language == en
user.region == null
__________________________________________________________________________


Loading externalized properties

System's temporary directory = /tmp
RepositoryManager: Trying fallback repository location...
==== Installer properties log start: ====
User Install directory: /home/fengwang/NXP/S32DS.3.5
User Shortcuts: /home/fengwang/Desktop/NXP S32 Design Studio/S32 Design Studio for S32 Platform 3.5
==== Installer properties log end. ====
installUnixJRE: the source VM tar: /tmp/install.dir.8919/Linux/resource/vm.tar
exists = true
installUnixJRE: the source VMRoot: /tmp/install.dir.8919/Linux/resource/jre
exists = true
installUnixJRE: the dest VMRoot: /home/fengwang/NXP/S32DS.3.5/jre
exists = true
#
# INSTALLING VM: /home/fengwang/NXP/S32DS.3.5/jre
#

installUnixJRE: Using new TAR technique...
Destination path for tar extraction (sans 'jre') =
/home/fengwang/NXP/S32DS.3.5

installUnixJRE: install shell script:
#!/bin/sh
echo "InstallUnixJRE Script begun..."
cd '/home/fengwang/NXP/S32DS.3.5/jre'
rm -rf *''
cd '/home/fengwang/NXP/S32DS.3.5'
tar xf '/tmp/install.dir.8919/Linux/resource/vm.tar'
chmod -R '775' '/home/fengwang/NXP/S32DS.3.5/jre'
echo "...InstallUnixJRE Script complete."
##### SCRIPT END ############

==== getconf LONG_BIT command log start: ====
Returned: 0
Console: 64

Errors:
==== getconf LONG_BIT command log end. ====
==== License service installation log start: ====
Console:
Errors:
==== License service installation log end. ====
==== License activation log start: ====
Console:
Errors: CLLReason [errorNo=20, errorString=Error creating an activation request as a signed XML document. (FNP error 50006,41013,19810), flxActMajorErrorNo=50006, flxActMinorErrorNo=41013, flxActSysErrorNo=19810, flxCommErrorNo=0]
CLLReason [errorNo=21, errorString=Error sending an activation request to a remote activation server and processing the resulting response. (FNP error 0,0,0), flxActMajorErrorNo=0, flxActMinorErrorNo=0, flxActSysErrorNo=0, flxCommErrorNo=0]
CLLReason [errorNo=21, errorString=Error sending an activation request to a remote activation server and processing the resulting response. (FNP error 0,0,0), flxActMajorErrorNo=0, flxActMinorErrorNo=0, flxActSysErrorNo=0, flxCommErrorNo=0]
CLLReason [errorNo=20, errorString=Error creating an activation request as a signed XML document. (FNP error 50006,41013,19810), flxActMajorErrorNo=50006, flxActMinorErrorNo=41013, flxActSysErrorNo=19810, flxCommErrorNo=0]
CLLReason [errorNo=21, errorString=Error sending an activation request to a remote activation server and processing the resulting response. (FNP error 0,0,0), flxActMajorErrorNo=0, flxActMinorErrorNo=0, flxActSysErrorNo=0, flxCommErrorNo=0]
CLLReason [errorNo=20, errorString=Error creating an activation request as a signed XML document. (FNP error 50006,41013,19810), flxActMajorErrorNo=50006, flxActMinorErrorNo=41013, flxActSysErrorNo=19810, flxCommErrorNo=0]
CLLReason [errorNo=20, errorString=Error creating an activation request as a signed XML document. (FNP error 50006,41013,19810), flxActMajorErrorNo=50006, flxActMinorErrorNo=41013, flxActSysErrorNo=19810, flxCommErrorNo=0]
CLLReason [errorNo=21, errorString=Error sending an activation request to a remote activation server and processing the resulting response. (FNP error 0,0,0), flxActMajorErrorNo=0, flxActMinorErrorNo=0, flxActSysErrorNo=0, flxCommErrorNo=0]
CLLReason [errorNo=21, errorString=Error sending an activation request to a remote activation server and processing the resulting response. (FNP error 0,0,0), flxActMajorErrorNo=0, flxActMinorErrorNo=0, flxActSysErrorNo=0, flxCommErrorNo=0]
CLLReason [errorNo=20, errorString=Error creating an activation request as a signed XML document. (FNP error 50006,41013,19810), flxActMajorErrorNo=50006, flxActMinorErrorNo=41013, flxActSysErrorNo=19810, flxCommErrorNo=0]
CLLReason [errorNo=21, errorString=Error sending an activation request to a remote activation server and processing the resulting response. (FNP error 0,0,0), flxActMajorErrorNo=0, flxActMinorErrorNo=0, flxActSysErrorNo=0, flxCommErrorNo=0]
CLLReason [errorNo=20, errorString=Error creating an activation request as a signed XML document. (FNP error 50006,41013,19810), flxActMajorErrorNo=50006, flxActMinorErrorNo=41013, flxActSysErrorNo=19810, flxCommErrorNo=0]
No Software Activation Code was entered

==== License activation log end. ====
==== License list start: ====
Console:
Errors: CLLReason [errorNo=44, errorString=Error getting feature list. FNP error: Can't find license file. , flxActMajorErrorNo=0, flxActMinorErrorNo=0, flxActSysErrorNo=0, flxCommErrorNo=0]
==== License list end. ====
==== FNP library version log start: ====
Console: PrintFlexVersion.execute()


**********from printFlexVersion()***********
major: 11 minor: 18 beta: 0 build: 281478 str: v11.18.2.0 build 281478 x64_lsb
Errors:
==== FNP library version log end. ====
XMLScriptWriter: No Installation Objects were skipped
8. final log file name=/home/fengwang/NXP/S32DS.3.5/_S32 Design Studio for S32 Platform 3.5_installation/Logs/S32_Design_Studio_for_S32_Platform_3.5_Install_06_26_2023_19_20_51.log
====================STDOUT ENTRIES==================


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‎12-12-2022 11:06 AM
565 Views
mikedoidge
NXP Employee
NXP Employee

Hello, could you please share the following:

1) Version of S32DS you are installing

2) Version of OS you are installing S32DS to

3) Installation log file (found in install folder, for ex. C:\NXP\S32DS.3.5\_S32 Design Studio for S32 Platform 3.5_installation\Logs)

I've checked your account, I see that as recently as Dec. 6, 2022, you were successful in activating on the server. What has changed since then?

Best Regards,

Mike

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