NewCo Labs Private Support Portal

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NewCo Labs Private Support Portal

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Project Name: Blackbird Software/Add-ons Supported: Linux BSP 3.0.35_4.1.0 Add-on software package: Vivante Driver Support Freescale Development Board: i.MX6 Sabre Contract Start Date: 01/15/2021 Contract Period (months): 12 Max Hours: 100
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The following is the contract extension information for Pro Support: Note: Extension hours are applied to the Welcome message.   Start Date: 08/08/2019 New Hours Purchased: 0 Total Hours Purchased: 150 Contract Length (Months): 12 New Extension Length (Months): 3 New Extension Hours Used: 3 Total Extension Length (Months): 3 Total Extension Hours Used: 3   Total Contract Length (Months): 15 Contract End Date: 11/08/2021     The following is the renewal contract information for Pro Support:   Start Date: 08/08/2019 New Hours Purchased: 50 Total Hours Purchased: 150 Contract Length (Months): 12 Contract End Date: 08/08/2020     The following is the new contract information for Pro Support:   Start Date: 01/01/2019 New Hours Purchased: 100 Total Hours Purchased: 100 Contract Length (Months): 12 Contract End Date: 01/01/2020  
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This is a test file post
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Welcome to this project!  If you would like guidance or helpful suggestions on how to use this portal, please click here.
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PLEASE NOTE:  Non-US citizens may access this portal. 
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All, welcome to this project!  This notice is intended to help you understand how this method of support works and to make a few requests.   General Please tell us how you are involved in this project (your role) in a discussion below. Understanding the context of the team helps us do a better job assigning and resolving issues.  It's good to know who does what! Please do not email or private message support people or submit a Service Request to CRM to get help - submit your questions, comments, ideas, concerns, etc as discussions in this space. Each "Support Issue" discussion here is assigned to an individual to own the issue, and it is his responsibility to provide an answer. Support Issue Submitters Please provide as much information up front as you can to prevent a bunch of back-and-forths for the issue owner to get all the needed information.  For the support team to understand and respond to your issue faster, the following information in your issue description is suggested:                          1. NXP or other standard reference board used                    2. Kernel version and/or BSP release used                    3. Any additional software/application or hardware used                    4. Hardware or software changes made from standard platform                    5. Expected and observed behavior                    6. Steps to reproduce                    7. Frequency of reproducibility (always, usually, sometimes)                    8. Display type and resolution (for video/graphic/display issues) When a response has been provided that answers your question, please acknowledge it by marking the question "answered". Do not piggy-back unrelated or marginally related questions in the same thread - start a new one.   Please visit Using NXP Community if you have any questions about using a community feature.  Also, if you have any suggestions for how we can improve our support process in this space, we want to hear from you. *Please note:  Private portals are secure and only members have access to the information.  Portal members may see their private portal content in the periodic summary that is emailed to the community participants (if subscribed).  Only members of the portal will see this activity. 
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All, welcome to this project!  This notice is intended to help you understand how this method of support works and to make a few requests. General Please tell us how you are involved in this project (your role) in a discussion below. Understanding the context of the team helps us do a better job assigning and resolving issues.  It's good to know who does what! Please do not email or private message support people or submit a Service Request to CRM to get help - submit your questions, comments, ideas, concerns, etc as discussions in this space. Each "Support Issue" discussion here is assigned to an individual to own the issue, and it is his responsibility to provide an answer. Support Issue Submitters Please provide as much information up front as you can to prevent a bunch of back-and-forths for the issue owner to get all the needed information.  For the support team to understand and respond to your issue faster, the following information in your issue description is suggested:                    1. NXP or other standard reference board used                    2. Kernel version and/or BSP release used                    3. Any additional software/application or hardware used                    4. Hardware or software changes made from standard platform                    5. Expected and observed behavior                    6. Steps to reproduce                    7. Frequency of reproducibility (always, usually, sometimes)                    8. Display type and resolution (for video/graphic/display issues) When a response has been provided that answers your question, please acknowledge it by marking the question "answered". Do not piggy-back unrelated or marginally related questions in the same thread - start a new one. Please visit Using NXP Community if you have any questions about using a community feature.  Also, if you have any suggestions for how we can improve our support process in this space, we want to hear from you. [Please DO NOT attempt to join this group! NewCo Labs is a demonstration portal that does not contain "live" data and does not have real members.]
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Customer Members: Ineda Hepfromyu (Ihepfromyu@newcolabs.com) Canu Splainit (cs@newcolabs.com) Miya Harsonfar (mh@newcolabs.com) NXP Members: Technical Support Team Help Desk Manager Cannai Hepyu  (canna.hepyu@nxp.com) HW/SW Lead Coda Daily (coda.daily@nxp.com) Sales and Marketing Support Field Account Manager(s) Gimme DaFocast (gimme.dafocast@nxp.com) Field Application Engineer Hearsa Klu (hearsa.klu@nxp.com) Other Support Members Pro Support Manager Paime Faust (paime.faust@nxp.com)
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