OK, the Segger support also suggest to use latest J-link software:
"
Could you please retry with the latest version of J-Link software package?
https://www.segger.com/downloads/jlink/#J-LinkSoftwareAndDocumentationPack
"
Hello andarm,
Recommend you first ask Jlink support:
https://www.segger.com/support/technical-support/
Also I can help you to contact if you need.
Regards,
Alice
OK, the Segger support also suggest to use latest J-link software:
"
Could you please retry with the latest version of J-Link software package?
https://www.segger.com/downloads/jlink/#J-LinkSoftwareAndDocumentationPack
"