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Question about NXP salesforce system

Question asked by James Yang Employee on Mar 24, 2020
  • hi All, 

Who can help me to fix the following issues about NXP salesforce system?

  • After customer posted their issue, I couldnt receive  the notification quickly unless customer call me or dedicatedly send me a mail, for such email below, I wait for more than 12 hours until got it;
  • After I login the salesforce system, I cant find any entry to  change the case status, case owner..