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Freemaster Opens Once, Will Not Run Again

Question asked by Douglas Lynn on Mar 13, 2020
Latest reply on Jul 27, 2020 by yang jing

Freemaster Opens Once, Will Not Run Again.  We installed Freemaster 3.0 on one of our technicians laptop.  After installing, Freemaster opened and ran.  We closed it, then tried to reopen.  The rotating circle appears and then goes away without opening Freemaster.  The IT department re-imaged his computer and it ran for about 4 hours.  It will not open again.

 

We are able to run it when it is opened as Run as Other User with admin credentials.  Any thoughts on what the program needs to run?

 

We uninstalled and tried with Freemaster 2.5 with the same results.

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