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My flight controller won't connect to QGroundControl

Question asked by Jacob Betts on Oct 22, 2019
Latest reply on Oct 23, 2019 by Omar Anguiano

I bought the KIT-HGDRONEK66 and I have assembled the drone. I followed the steps and downloaded QGroundControl. Whenever I go to update the firmware I plug in the flight controller it recognizes the flight controller but I get an error saying "Error: Sync: Send Command: Get Command Response: Timeout waiting for bytes to be available." I thought it was because I was on a windows ten but I downloaded it on a windows 8 and 7 and got the same error. I don't know what to do now.

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