AnsweredAssumed Answered

alarm not active after ethernet reconnection

Question asked by David Chen Employee on Sep 18, 2019
Latest reply on Oct 3, 2019 by David Chen

Hi Danny,

There is a issue respond from customer.

The alarm does not paly after device power restored.


Functional test step:

1. Set an alarm (Alexa set alarm twenty second).

2. Once alarm is set, power off the device for 20 second.

3. Power the device on again.

After power on, DUT does not play the alarm.


The log file is attached. Seems Alexa cloud sent alarm tone data to device, but device think it is “out of sequence”.

Please help to check if it is a issue. Thanks.


Best regards,