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Renewal Licence annual CWA Basic NL

Question asked by Deshayes Jacques on Jul 1, 2019

I wanted to renew my annual license for CWA-Basic-NL 1-3508545779. This one being exceeded by a few days. So I made a renewal on 29/06/2019. Order ID 650090. I think I was wrong software. I chose to renew DLA-Basic-R instead of CWA-Basic-NL. Also, could you give me the procedure to correct what I think is a problem. And so how to activate my renewal for CWA-BASIC-NL (identical price).
Thank you