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Why doesn't board turn off after pressing switch for Five seconds?

Question asked by Amer Naseem on Jun 3, 2019
Latest reply on Jun 11, 2019 by Amer Naseem

I just purchased and powered up i.MX 8QuadXPlus MEK CPU Board.  According to Quick Start Guide, press SW3 for 5 seconds to turn off.  I pressed this switch for Five seconds but the board stays powered.