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S32 design studio license activation fails (online and offline)

Question asked by Emilio Honey on May 23, 2019
Latest reply on May 27, 2019 by Emilio Honey

License activation for S32 design studio ARM 2018.R1 fails.


Attempted both online and offline activation. 

The attached activation.xml is an ErrorResponse from offline activation, which indicates an <ErrorCode>com.acresso.activation.handler.ServerException</ErrorCode>

I've had problems with Flexera activation in the past.

My PC is a Dell Precision 5510 i7-6820HQ, with Windows 7 Professional K and a NVMe 1TB SCSi SSD, coworkers with the same machine with an additional HDD do not seem to have this problem.


Any suggestions on how to proceed?