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Product exchange process

Question asked by Munseok Choi on Mar 31, 2019
Latest reply on Mar 31, 2019 by ZhangJennie



Is there a chance to a product exchange to Node-Lock license from Network license?


We ordered Codewarrior with Network License(Perpetual) on Nov. 2018 for re-sale.

But out customers want Node-Lock license type.

Can we exchange Network License to Node-Lock license?


If it is possible, Could you explain how it works(exchange process or rules)?


Thank you.